Administrative Assistant (Entry Level) at ERM NC Inc in Charlotte, North Carolina

Job Description:

ERM is seeking an experienced, hands-on Administrative Assistant to provide high-quality administrative, business development, and project support in Charlotte, NC. We are seeking an organized administrative professional to apply self-initiative, positive team attitude, and technical quality and creativity to support our Area Manager, Partners, Project Managers and Senior Consultants and contribute to the efficient operation in ERM's Charlotte’s 30-person office . This is an excellent opportunity for an administrative professional looking to join a well-positioned global environmental leader in an exciting and growing industry.

RESPONSIBILITIES:

• Manage all front desk responsibilities by promoting a professional and organized presence.
  
  
  • Maintain main office phone system, answer and direct all incoming phone calls;
  
  
  • Greet and direct all visitors – critical role to be the first person people meet in the office;
  
  
  • Maintain Desk-booking reservation system for ERM employees and office visitors;
  
  
  • Collect incoming mail and packages and distribute to appropriate individuals.
  
  
  
  

• Provide general administrative, business development, and project support to the office such as:
  
  
  • Update and maintain Office Outlook calendar;
  
  
  • Provide general office support with filing, projects, proposals, presentations, scanning, copying, and other tasks as required;
  
  
  • Compile reports pertaining to expense reports, timesheets, and other reports as needed on a weekly basis.
  
  
  • Plan and facilitate office events, both internal and client-focused events.
  
  
  
  

• Coordinate all building/facilities maintenance requests.
  
  
  • Maintain the online Conference Room Reservations system and monitor activity ensuring conference room equipment is checked in/out appropriately and maintain a professional appearance;
  
  
  • Coordinate meetings, including sending meeting invites and relevant correspondence for events;
  
  
  • Assist in setting up video and telephone conferences for office meetings;
  
  
  • Distribute and maintain records of all building/office equipment (i.e. keys, badges, security cards, projectors, etc.).
  
  
  • Maintain common areas of the office, including conference rooms, kitchen, and Production/ IT room.
  
  
  • Prepare and track invoices and office equipment records.
  
  
  • Order and track supplies for the office.
  
  
  
  

• Arrange travel for incoming guests and candidates; including coordinating transportation to/from airport, hotel reservations, and airfare in accordance with company travel guidelines.


• Assist with new hire induction including assigning phone extensions, ordering business cards, conducting phone/PC orientations, and related building/office equipment.

REQUIREMENTS:

• High school diploma required; AA degree in business administration or related field desired.


• 4+ years of administrative experience in a fast-paced professional services organization while adapting to challenging deadlines and priorities.


• Detail oriented with a strong work ethic while maintaining a high level of professionalism and discretion at all times.


• Ability to handle a multi-phone line system while maintaining a professional telephone presence.


• Excellent communication skills (both verbal and written).


• Strong computer skills including Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams), Adobe, and strong familiarity with the internet and web based tools (e.g., Zoom).


• Able to provide the highest level of customer service to both internal personnel and clients.


• Highly motivated and flexible individual who can work independently as well as in a team.


• Only local candidates will be considered.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide.  Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business.  ERM and our partners are driven by a dynamic vision: By 2021 we will be the clear leader in our chosen markets, we will double in value and we will deliver on our promises to our clients, our people and our investors.  For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers.  We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

Please submit your resume and brief cover letter. Based on review of these responses, shortlisted candidates will be invited for interviews.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Thank you for your interest in ERM!