Sr. Help Desk Support Specialist (3rd Shift) at Iron Bow Technologies in Fort Huachuca, Arizona

Job Description:

Come and join the Iron Bow team at Ft. Huachuca. We are looking for an innovative and driven Sr. Help Desk Support Specialist to manage the functionality and efficiency of a group of computers running on one or more operating systems.

Duties:

• Maintain the integrity and security of servers, physical office location, and systems.


• Set up administrator and service accounts


• Process, track, and manage account documentation


• Maintain system documentation


• Interact with users and evaluate vendor products


• Track hardware and software, coordinate installation and provide backup recovery


• Develop and monitor policies and standards for allocation related to the use of computing resources


• Coordinate and participate in coordination meetings as required


• Develop and implement testing strategies and document results


• Provide advice and training to end-users


• Maintain current knowledge of relevant technologies as assigned


• Participate in special projects as required

Experience:

• BS/BA +5 years of directly related experience in systems administration and analysis or equivalent experience


• Ability to support shift work 365*24*7 (10:30pm - 8:30AM, Wednesday - Saturday)
  


• IAT II certification required (Security+CE, CySA, SSCP or equivalent)


• CE certification in either Windows Server, VMware, SharePoint, or similar technology with 6 months requirement


• Secret Clearance Required

Iron Bow Technologies is a leading IT solution provider dedicated to successfully transforming technology investments into business capabilities for government, commercial and healthcare clients. Our depth of technical expertise, global reach and strategic partnerships with industry leaders as well as disruptive technology partners uniquely positions Iron Bow to target the right solution to ensure your successful business outcome. We partner with our clients from planning and implementation through ongoing maintenance and management to deliver solutions that are strong, flexible and on target.

Iron Bow Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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