Director, Digital Sales at Citrix Systems in Raleigh, North Carolina

Job Description:

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

What we're looking for:

Do you have a strong ability to build and leverage relationships in order to collaborate closely with sales teams, stakeholders and leadership? You as a Director, Digital Sales will prioritize coaching and performance management efforts for managers to have the greatest overall impact on business results. You will be responsible for lead people management decisions including, but not limited to: talent management, performance management, corrective action. You will collaborate with professionals and peers beyond the sales organization in Product, Marketing, Customer Care, Support to provide sales feedback to stakeholders and enhance Customers' experience - showing ability to influence and build consensus beyond current organization.

Overview and Summary

• Maintains consistent attainment of sales targets and growth goals for managed territories


• Ensures customer satisfaction by coordinating resources for team to utilize throughout sales cycle


• Develops strategic plan for SMB greenfield to drive pipeline and exceed new business targets


• Creates greenfield product go-to-market land and expand strategy specific to different vertical markets


• Creates pricing/packaging specific to acquiring net new customers


• Leads prospecting A/B tests to determine the best marketing cadences to capture greenfield customers


• Evaluated on the effectiveness and performance level of the team they lead as well as the ability to attract, develop, retain, and grow top talent


• Solicits regular feedback from Sales representatives for content and process improvements


• Delivers on demand generation programs that result in a qualified, engaged pipeline of leads for the sales team


• Responsible for strategic direction of teams reporting into them, including tasks related to annual planning, vertical/industry expansion, and growth strategies for lines of business under them


• Responsible for providing regular updates on health of business (rep productivity, QoQ, YoY growth etc) to VPs and executives


• Attend and participate in business performance review meetings


• Interact with Sales Operations to help drive decisions around increasing efficiency of business


• Positively impacts the performance of individual sales team members by implementing and managing sales support tools, including training programs, productivity initiatives, methodologies, and customer communication tools


• Leads forecasting efforts, ensuring that accurate forecasts are completed on a timely basis


• Provides a management-level point of contact for key large customers

Role and Responsibilities

• Manages a team with focus on policy and strategy implementation.


• Provides measurable input to new products, processes or standards in operational plans that will have some impact on the achievement of sales quotas.


• Manages certain processes or projects within a defined budget set by management.


• Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of the sales team.


• Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis and investigation to understand the problem.


• Communicates with parties within and outside of own job function, which will include external customers or vendors.


• Explains policies, practices and procedures of Sales to others within the organization.


• Works to justify and gain cooperation of other parties on practices, policies and procedures.

Organizational Alignment

• Directly manages a team of 3 managers


• Directs the support of sales managers, implementation resources, service resources, and other sales and management resources as needed, coordinating with the appropriate management-level resources.

Qualifications

• 8+ years of experience in inbound and/or outbound tech sales in a B2B environment, preferably for SaaS solutions


• 4+ years of experience in sales management or equivalent


• 4 year college degree or equivalent industry experience


• Ability to deliver difficult messages while emphasizing a positive, future-oriented perspective


• Proven success in selling technology to greenfield customers


• Proven success in developing and retaining talent


• Demonstrates excellent ability to coach/motivate others


• Ability to think strategically, devise growth strategies for sales teams and vertical industries


• Ability to present to an executive audience


• Ability to adapt and work efficiently in a dynamic technology environment


• Excellent oral and written communication skills, proficient presentation and platform skills


• Strong organizational, project management, analytical and problem solving skills


• Preferably has sold or is familiar with Citrix value prop


• Preferably worked in SaaS sales, understands SaaS technology and market trends

What you're looking for:

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It's a simple philosophy that guides everything we do - including how we work. If you're in sales, we'll help you make your numbers and a difference with a brand you can believe in. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.

Functional Area:

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we're all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You'll enjoy our workstyle within an incredible culture. We'll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us atASKHR@citrix.comfor assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.