Business Transformation Analyst at STATE OF OHIO in Columbus, Ohio

Job Description:

The Department of Administrative Services, Human Resources Division, Application and Reporting unit is seeking an experienced Business Transformation Analyst to perform the following duties for the Kronos module:

Duties include but not limited to:

• Assists in developing & implementing policies & procedures;


• Schedule meeting with business owners to review current requirements & gather additional requirements for enhancements, defects and/or issues;


• Develops & documents changes via enhancement requests and CRM where needed (e.g. Kronos);


• Identifies & resolves problems with module;


• Consults with customer staff to analyze business issues & work toward solutions to business problems;


• Works closely with service assurance, managed services system designers & Human Resources Division, Kronos support to implement configuration (e.g., MKDs, hyperfinds, etc.), changes fields & coordinates resulting changes to other fields, responds to inquiries requiring higher-level knowledge of system processes regarding Kronos which support business requirements;


• Provides support to agencies by researching & fixing issues with module elements;


• Provides production support & problem determination;


• Develops custom processes;


• Develops & implements policies & procedures related to the module;


• Responds to module issues 24 hrs/day, 7 days/week as needed;


• Provides backup support for supervisor during absences.


• Cross trains on & serves as backup staff for functions of Kronos and additional OAKS/PeopleSoft modules related to human resources (e.g. Time and Labor, Payroll, HR, Ohio Learn);


• Performs other related duties as assigned: 


• Works with other module team members to design & review end-user training programs as needed;


• Identifies areas of significant change in process to the end user & makes recommendations for additional job aides to assist in facilitating user training; conducts training as needed.

Preferred Qualifications:

• Kronos/Time & Labor Experience.


• Experience preparing and executing test cases.


• Experience in requirements gathering and documenting current and new business processes.

Applying for position:

• When completing your on-line Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. 


• All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.


• Selection devices, testing and/or assessments may be used to determine proficiency in this position.


• If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so special arrangements can be made.

Why work for DAS:

• Extensive health benefits for all full and part-time permanent employees.


• Guaranteed 10 paid state holidays every year.


• Employee Tuition Reimbursement Programs.


• Life Insurance coverage for all permanent employees.


• Wellness Incentive program for employees enrolled in healthcare.

Select the Total Rewards link for more information on what DAS has to offer for you:

State of Ohio Total Rewards

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Completion of undergraduate core coursework in business administration, public administration, information systems, engineering, or comparable field; 2 years experience in business process transformation, organizational design, strategic human capital management &/or business process reengineering. -Or equivalent of Minimum Class Qualifications For Employment noted above.

Salary: