Technical Writer at Thales USA, Inc. (ATM) in Syracuse, New York

Job Description:

Location: Syracuse, United States of America

Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.

TOGETHER WE MAKE THE BIG AMBITIONS OF TOMORROW HAPPEN TODAY

We are currently looking for a Technical Writer to join Thales in Syracuse, NY.  The Technical Writer will support the Digital Aviation Solution (DAS) (Thales USA) in addressing the integration challenge of unmanned aircraft systems into the national airspace system.  Due to this challenge, the team has identified an urgent need to grow its team capabilities by adding an experienced Technical Writer with a background in manual and proposal development to its technical staff in the Syracuse, NY, office.   As part of the UAS Traffic Management (UTM) team, this position with help to change aviation by supporting specific product development and project execution activities. 

Thales provides mission critical services to airlines, airports, and air navigation service providers around the world.  Thales has created a new software as a service (SaaS) model aimed at improving aeronautical operations by leveraging cloud-based technologies (machine learning, artificial intelligence, etc.).  The provision of capabilities for enabling safe and efficient operation of Unmanned Aerial Systems (UAS) – also called UAS Traffic Management (UTM) – is a growing market need and one application targeted by this new product.  Thales is seeking outstanding engineering professionals to assist with the development and deployment of this breakthrough capability.

Key Responsibilities:

• Responsible for conducting editing of professional documents for content, format, flow and integrity in conformance with best practices




• Responsible for identifying additional or missing materials required to deliver documentation




• Responsible for editing written copy, researching and writing professional documents, including program reports and procedures, technical documentation and training materials

Required Skills and Experience:

• Bachelor’s degree in a related field with minimum 5-8+ years of experience or Master’s degree in a related field with 4+ years of experience




• Prior experience in development of technical data materials for FAA and/or DoD




• Must meet US ITAR and export control eligibility requirements

Preferred Qualifications:

• Experience with Internet / commercial software as a service (SaaS) offerings strongly preferred




• Prior experience with development of customer service documentation/process is preferred

This position requires direct or indirect access to hardware, software, technology or technical data controlled under the International Traffic in Arms Regulations (ITAR) (AND) the Export Administration Regulations (EAR).  All applicants must be eligible, or able to obtain authorization, for such access.

Are you ready to be part a part of something big? If your skills, experience and attitude are a match and you’re looking for an exciting challenge, please apply now using the link below and we will be in touch.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an Equal Opportunity Employer/AA/Minorities/Females/Veterans/Disabled.

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