Site Manager I - Princeton/Plainsboro NJ at Children's Hospital of Philadelphia in Plainsboro, New Jersey

Job Description:

Location:LOC_PLAINS-Princeton Plainsboro Spec Care

Req ID:96755

Shift: Days

Employment Status:Regular - Full Time

Job Summary

Responsible for overall operation of assigned Specialty Care Center to ensure efficient, cost effective, high quality patient care. Includes development and monitoring of operational systems, supervision of support staff, monitoring and maintenance of information systems, patient scheduling and registration, charging and cash collection, problem resolution, patient flow, and marketing.

Job Responsibilities

• Ensures service excellence in all aspects of site operations. Responsible for managing all daily operations of the site. Implements site policies and procedures. Ensures all areas of accountability are compliant with all federal, state, and local regulatory requirements.


• Works with nursing, physicians/clinicians and ancillary staff to ensure smooth patient flow while managing daily and master schedules. Works with practice groups as necessary to continually improve center's operations.


• Oversees the ordering and usage of supplies following cost control guidelines of the department and hospital.


• Responsible for recruitment, orientation, training, performance reviews and retention of staff while providing a clean and safe environment.


• Facilitates ongoing center maintenance and repairs to maintain a safe working environment for entire facility in conjunction with the ASF Nurse Manager.


• Assist with registration, payment collection, posting and payment reconciliation (cash drawer) on an as needed basis.


• Assist with scheduling patient appointments, pre-registration, benefit verification and financial counseling on an as needed basis.

Job Responsibilities (Continued)

Job Responsibilities (Continued)

Required Licenses, Certifications, Registrations

Required Education and Experience

Required Education: High School / GED

Required Experience: Minimum five (5) years of work experience with 2 years in a leadership position

Preferred Education, Experience & Cert/Lic

Preferred Education: Bachelor's degree

Preferred Experience: Five (5) or more years of healthcare experience and three (2) or more years in a leadership capacity.

Additional Technical Requirements

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  Must possess strong understanding of practice management/medical office processes.

  
  


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  Excellent communication skills, demonstrated organizational skills and multi-tasking ability.

  
  


• Ability to work from policies/procedures towards specific goals and objectives.


• Ability to uphold hospital standards of quality, excellence, integrity, respect, and commitment to service.


• Practical knowledge of computers and healthcare applications, Microsoft Office, EPIC, Lawson, Internet


• Ability to prioritize work and meet expectations for all responsibilities in a timely manner.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans. Please contact our hiring official with any referrals or questions.

CHOP Careers Contact

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146

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