Healthcare Revenue Cycle Management Account Executive at Cognizant in Charlotte, North Carolina

Job Description:

Healthcare Revenue Cycle Management Account Executive 

The Opportunity 

The Healthcare Revenue Cycle Management Account Executive is primarily responsible for selling and maintaining a customer base for all Cognizant solutions related to Acute and Provider based Healthcare markets. The candidate will demonstrate a strong network of relationships with Healthcare Revenue Cycle Executives throughout the Acute/Provider market. The primary focus is to sell to the current client and new logo clients, the Cognizant Revenue Cycle Solutions which support all aspects of Revenue Cycle outsourcing. The RCM Sales Account Executive will also be responsible for working with peers from all Business Units of Cognizant to sell Cognizant solutions to the healthcare market. The qualified candidate must reside within the north central or north eastern United States.

Primary solutions to be sold include but are not limited to:

• Collection Services

1. Bad Debt and Self Pay

• Revenue Cycle Solutions

1. Acute & Provider RCM


2. A/R Conversions Rundown


3. Physician Services

• Third Party Liability Solution

1. Third Party Liability


2. Workers Compensation

• Outreach Solutions

1. Eligibility Solutions


2. Claims Denials

• Medical Coding and Clinical Documentation Improvement

1. Coding Audits for Providers


2. Contract Coding for Providers


3. Charge Master Services


4. CDI – Clinical Documentation Improvement Services

RESPONSIBILITIES:

• Participation in Full lifecycle sales responsibilities – lead generation, lead qualification, scoping, proposing and closing


• Develop a sustainable sales pipeline to meet and exceed forecasted bookings targets


• Deliver persuasive sales presentations to senior-level decision-makers


• Demonstrate a high level of strategic acumen and comfort conducting value-added interactions with C-level decision-makers in healthcare organizations


• Assist the Sales Executives to establish relationships with clients and contacts


• Prospect to C level contacts


• Maintain detailed contact records in the Salesforce.com database including all calls, visits, emails, schedules and planned activities


• Collaborate with management team and Sales Executives to develop detailed strategic account plans including deliverables to support proposed solutions to meet clients' needs.


• Identifies, initiates, and pursues engagements which lead to the development of new products/service sales 


• Develops new business at strategic clients and add-on business at existing client sites


• Promotes and improves visibility and reputation of Healthcare Solutions & Cognizant


• Travels as required to call on regular and prospective clients.


• Arranges, prepares and delivers sales presentations to clients


• Responsible for developing quotes prices, terms with clients and prepares sales contracts for orders obtained


• Works with management team to ensure proper resource availability and project feasibility


• Attends trade shows


• Administrative tasks to include but not limited to: contract administration, scheduling, updating and maintaining Salesforce.com, newsletter development, and sales reporting 


• Works closely with Service Line Leaders to plan and manage resource assignments for projects

Qualifications:

• 12+ years’ of experience in healthcare revenue cycle sales


• 5+ years selling professional and business services to Acute/Provider markets with knowledge of extended business office functions as well as Health System Revenue Cycle.


• Self-motivated, competitive, and has experience working in a team environment


• The ability to maximize cross-selling opportunities within client relationships


• The ability to articulate the business value of professional services solutions to all levels of an organization


• Strong active listening skills and the ability to understand clients’ business requirements to qualify and propose solution

Preferred Qualifications:

• Superior written and verbal communication skills


• Strong analytical and problem-solving skills


• Recognized authority in the healthcare Revenue Cycle industry


• Industry related professional affiliations preferred


• Demonstrated ability to consistently contribute to sell against and beat sales quota

Education:

• Bachelors Degree or 10+ years’ of equivalent experience in healthcare revenue cycle sales 


• Masters Preferred

Work Authorization:

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.