Job Description:

Product Manager - Cloud

at Puppet, Inc. Remote, North America

Hi, I'm Carol Wilder, VP of Product Management at Puppet,

We're looking for a Product Manager to join our team and play a critical role in defining new product investments for strategic cloud priorities. We want someone who, like us, cares deeply about understanding user outcomes and challenges, can tie them back to Puppet's strategic business goals and drive cross functional teams through execution.

At Puppet, product management plays a central role in driving product planning by working in close collaboration with our user experience, engineering and go-to-market teams. Our team works across all levels of the organization; engaging with executive stakeholders, directly with customers across the globe, interacting heavily with our user experience team, and deeply with our agile teams. You'll do your best work at Puppet with incredibly talented teams!

Meaningful work you'll contribute

• Discover, define and deliver new SaaS products in the cloud infrastructure automation space


• Collaborate with strategic partners to identify shared opportunities, define execution priorities, and align with GTM teams on deliverables


• Represent the customer by understanding their needs and being their champion. With a constant pulse on the market, customers, competitors, and technology trends, you are uniquely positioned to discover and develop market leading software offerings.


• Partner cross-functionally with professional services, user experience, software engineering, and GTM teams to deliver maximum customer value.

You are:

• 
  Scrappy and self-directed. You are skilled at autonomously driving projects in a startup environment with minimal guidance and limited resources while having a ton of freedom and creativity to continue moving forward. You roll up your sleeves and drive execution and results.


• 
  An entrepreneurial-minded spirit-you enjoy the challenge of expanding new territory and have a passion for assessing the quickly changing market and ecosystem.


• 
  The customer's champion. We serve our customers by managing their expectations and delivering what we promise.


• 
  A team player-you understand product development is a challenge best tackled as a team effort. You effectively partner with your engineering, UX/UI, Sales, and Marketing counterparts effectively utilizing their expertise.


• 
  A skilled negotiator with a knack for identifying the right solutions that best address customers' needs and articulating the value propositions. You are comfortable leading with influence, not authority - a great product manager rallies a team behind solving the customer's problem, not dictating what they do.

Valuable experiences and skills you'll bring to Puppet

• 2-5+ years of SaaS Product Management experience within an agile environment


• Experience partnering closely with User Experience and with User Experience best practices


• Working knowledge of Cloud Infrastructure Operations, DevOps and relevant toolchains


• Working knowledge of the Cloud Native ecosystem, containers and containers orchestration, public cloud vendors and their integrated service offerings


• A proven track record for working well across remote teams

Bonus, but not required (shout about it in your application if you have experience):

• A firm understanding of Agile/Lean and Lean Startup, and User Centered Design principles


• Experience with Open Source

*Visa Sponsorship

Please note, this position is not eligible for visa sponsorship.

Application Instructions

Please make sure to fill out every required field. Please upload your documents in .pdf format as documents uploaded in .doc or .docx don't display correctly.

About Puppet

Puppet's core mission is to eliminate soul crushing work. We created the industry standard for managing infrastructure as code. And we didn't stop there-our product portfolio has grown to help organizations automate across their entire software delivery lifecycle. With more than two-thirds of Fortune 100 companies using Puppet's open source or commercial products, our code is helping power thousands of organizations across the world.

As the industry leader in DevOps solutions, we realize that our success is a collective effort; all made possible by the incredible people working here, our customers, partners, and Puppet community. Our culture is built on positivity, diversity, inclusivity and support-and we seek people who are resilient, entrepreneurial-minded, team players who continually strive to be incrementally better every single day. In our work together we aim to be curious, accountable, empathetic and, above all, collaborative. If this sounds like the environment you'd thrive in, why not say hello?

Learn more about Puppet by checking out the values we live by and the awesome benefits and perks we offer employees!

Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact +1-877-575-9775 for assistance.

Please see Puppet's privacy policy here.

PM16

An equal opportunity employer

Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 877-575-9775 for assistance.

Staffing agencies:We do not accept unsolicited resumes. If you are not an approved Recruiting Partner and have not been approved to submit candidates for specific positions, we will not accept your submission. If you submit anyway, we will consider it a gift, free of charge! If you are interested in becoming an approved Recruiting Partner, please call us at 877-575-9775.

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