Job Description:

Manager, Talent Operations

Job Locations

US-NC-Cary HQ

Are you a problem solver, explorer, and knowledge seeker - always asking, "What if?"

If so, then you may be the new team member we're looking for. Because at SAS, your curiosity matters - whether you're developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.

What you'll do:

The Head of Global TA Operations will report to the Sr Director,People Systems and HR Analyticsand is akeymember of the Talent Acquisition Leadership Team.

In this role, you'll partnerwith Global TA Leadership team to develop, define, and deliver TA programs while driving global operational excellence and compliance.You will also work to design, develop and implement structuresfor the TA teamin the following areas:interview scheduling, systems,process &training,reporting &analytics.In addition, you willpartneracross the People team and the business, to ensure global TA is able to deliver effective and efficient results.

As the Manager, Global TA Programs and Operations, you will be responsible for managing abroad portfolio of TA Programs that enable and support the global TA organization.

You will:

Optimize the effectiveness of TA as an operation and drive global consistency by designing recruiting processes that drive for scalability, efficiency, velocity & an enhanced candidate experience.
• Help shape TA program strategy & vision, establish shared goals & work with cross-functional partners & leaders across the organization on strategies for executing, measuring progress and sharing results


• Implements accountability for TA teams to ensure data accuracy and compliance within the ATS


• Provide Business Process advisory support and train Recruiting cross-functional teams on program strategies & best practices


• Perform regional and/or global process discovery to support larger global recruiting initiatives & understand current state processes, variance, and opportunities


• Design improvement efforts for TA globally, educate employees and successfully manage through required change


• Work with local/regional representatives to ensure the Applicant Tracking System (ATS), CRM, and other TA systems are deployed in a capacity that meets the needs of the TA organization and all relevant stakeholders.


• Assess Talent Acquisition processes and tools. Identify opportunities for improvement, including ways to simplify the talent acquisition, hiring manager, and candidate experiences that lead to more efficient recruiting and hiring practices while ensuring data integrity, reporting, and compliance with legal and client requirements


• Keep abreast of industry trends, technology needs, and federal/state regulations, ensuring that HR systems and processes meet current and future needs and requirements; identify and communicate emerging issues related to recruiting compliance and operational practices


• Partner with internal and external stakeholders to address and resolve daily systems needs through the use of tickets.

What we're looking for:

• Bachelor's degree or equivalent experience


• Experience leading operations for a fast-paced, global Talent Acquisition organization


• Experience in leading the design of a Talent acquisition workflow and data analysis


• Experience with compliance reporting and development of action plans


• Experience building and operationalizing TA programs such as agency & vendor partnerships, contingent hiring, employee referrals, onboarding, internal mobility, etc.


• Ability to thrive in a global, fast-paced and ambiguous environment while managing multiple priorities effectively


• Ability to quickly build and maintain strong, trusting relationships with colleagues, clients and team members


• You're curious, passionate, authentic and accountable. These are ourvaluesand influence everything we do.

Why SAS

• We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.


• Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn't about fitting into our culture, it's about adding to it - and we can't wait to see what you'll bring.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more:Equal Employment Opportunity is the Law. Also view the supplementEEO is the Law, and thePay Transparencynotice.Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience.Resumes may be considered in the order they are received.SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.All valid SAS job openings are located on the Careers page atwww.sas.com. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us atRecruitingsupport@sas.combefore taking any further action.