Industrial Specialist Mining at SKF in Lansdale, Pennsylvania

Job Description:

Regional Technical Specialist

Reports to: Manager, Regional Technical Specialists

Job Summary

Regional Technical Specialists are regionally located technical support personnel providing end-user customers with best-in-class hands-on technical support for their industry areas of expertise. The primary focus will be on accounts in the Minnesota/North Dakota Region of the United States. A successful candidate will have a strong engineering and/or technical sales background along with thorough knowledge of manufacturing and production processes related to the Mining and Pulp & Paper industries.

Main Responsibilities

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  • Develop and maintain SKF brand preference at end-user accounts by providing best in class technical support
  
  
  • Establish relationships to make SKF the preferred technical partner of key end-users
  
  
  • Provide application troubleshooting, on-site failure analysis/bearing inspections, and bearing installation assistance
  
  
  • Develop and deliver internal and external trainingto maintenance personnel
  
  
  • Support sales by mapping the use of bearings and seals in critical equipmentat specific end-user locations
  
  
  
  


• Work with territory managers to develop a sales strategy and meet inventory requirements


• Introduce new product launches to end user base
  
  
  
  • Supporting projects that create documented savings for key end users/distributors
  
  
  • Support SKF Authorized Distributor partners with technical support/joint calls
  
  
  
  


• Provide bearing and sealing recommendations as part of the application review process


• Support the SKF full line of products and services (SKF, CR, PEER, Kaydon, Cooper, Reman)


• Approximately 80% travel is required while supporting the states of MN, ND, and WI.

Job Requirements

• BS Mechanical Engineering or equivalent Engineering degree is highly preferred


• 10+ years of experience in application engineering, technical project work, or maintenance engineering


• Strong mechanical aptitude


• Ability to manage time, resources, and budgets to meet organizational goals.


• Basic PC software and CRM (Customer Relation Management) skills.


• Proven track record of proactive and continuous improvement within area of responsibility


• Demonstrated ability to think strategically


• Condition monitoring and Maintenance strategy knowledge/experience.


• Ability to communicate effectively with internal and external customers to capitalize on sales opportunities.


• The candidate will be working from a home office but will potentially spend up to 50% of their time at customer locations involving service contracts.

Key Competencies

• Ability to communicate effectively (verbal, written, presentation)


• Demonstrate self-management, time management, and process management skills


• Demonstrate strong technical aptitude, problem solving and analytical skills


• Ability to influence others (negotiating skills, persuasiveness, and tenacity to follow up)


• Demonstrate strong project management skills; adept to working with all levels of an organization


• Ability to develop positive and lasting relationships with internal and external customers


• Demonstrate understanding and ability to communicate technical information


• Demonstrate ability to use tools/resources to improve efficiency, handle customer needs, reduce costs

About SKF

SKF's mission is to be the undisputed leader in the bearing business. SKF offers solutions around the rotating shaft, including bearings, seals, lubrication management, condition monitoring and maintenance services. SKF is represented in more than 130 countries and has around 17,000 distributor locations worldwide. Annual sales in SEK is around 85 billion and the number of employees are 45,000. www.skf.com

What You'll Love About SKF:

Rest and Relaxation. Enjoy a robust PTO policy and 13 paid holidays!

Work/Life Balance. A possibility for flexibility and an opportunity for occasional remote work.

Health and Wellness Benefits. SKF cares about the wellbeing of our employees. Many options for best in class medical and dental plans to fit your needs; a wellness plan that includes biometric screening and health risk assessment for you and your spouse and incentives for healthy living!

Invest in your Future. SKF offers amazing retirement options! Participate in our 401K program that boasts a 100% match up to 5% of your elected contribution (100% Vested). And regardless of your participation, SKF automatically contributes 5% into your account per pay period (3 Years Vesting).

Much more! Growth opportunities, tuition reimbursement, voluntary critical illness coverage, voluntary legal plan, employee assistance program, life insurance, vehicle discount programs, mobile phone discounts, and with so many benefits to working for SKF, we could not name them all!

EOE M/F/D/V

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