Cognizant (formerly Bolder Healthcare Solutions) is currently hiring for a Patient Advocate to join our team in Cincinnati, OH. We are currently hiring for full-time schedules and are seeking professional, motivated individuals who are passionate about helping those in need.
Schedule: full time, Monday-Friday8:00am – 4:30pm
Position Description:
The Patient Advocate will assist patients in a hospital setting with applications for benefits through Medicaid, Social Security Disability and/or hospital charity program assistance. We ensure that Medicaid, Social Security, County Indigent or other types of eligible funding for health care services is received for patients onsite at a local hospital. This includes assisting the patients and others to complete forms, applications and other paperwork. Other duties will be assigned.
Responsibilities include but are not limited to:
Collect and review patient information to determine patient's eligibility for Medicaid and charity programs
Prepare documents; review for accuracy and completeness
Provide technical assistance on agency issues, services, program(s)
Maintain and/or create files or record keeping systems. Sort, label file and retrieve documents or other materials
Retrieve, sustain and communicate all designated reports
Maintain database (This would include documentation of face-to-face and telephone patient contacts. Daily goals will be assigned and monitored)
Develop and maintain professional relationship with hospital staff
Requirements:
Bilingual in Spanish/English is preferred
High school diploma or equivalent is required
Degree preferred but not required
Must have valid driver’s license and willing to travel locally if needed
Background in Social Services or Customer Service is preferred
We are seeking professionals who are compassionate about helping those in need
Previous experience working with Medicaid eligibility and/or in a medical office setting is an advantage
Experience with EPIC system is preferred
Must have the ability to maintain and respect confidentiality and HIPAA guidelines
Must be highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and time managerial skills
Flexibility is a must in both schedule and job duties
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.