The Wellness Coach Team Member is expected to coach and assist members in developing a healthy lifestyle and in meeting their wellness goals; provide member service and counsel in the appropriate use of fitness center equipment and services; provide wellness consultations and encourage participation in member wellness incentive programs; ensure that facilities and services are responsive to member needs.
Provide a friendly and encouraging environment for members in the usage of fitness and wellness programs and services. Have an understanding and provide basic information to members on exercising and health and wellness. Learn member names and encourage regular exercise routines and record keeping.
Provide basic guidance of equipment usage, and if appropriate, direct members to qualified staff for personalized fitness programs and personal training. Provide consistent support to all members using the facility.
Provide wellness consultations after completing YMCA certifications. Ensure facility cleanliness and safety. Clean and maintain equipment.
Enforce wellness center policies and age restrictions. Monitor member use of equipment and weights. Ensure member safety and protect property.
Maintain knowledge of emergency and safety procedures, provide care in an emergency, document all incidents/accidents on the appropriate forms.
Follow up with members to schedule consultations and encourage regular exercise. Perform other related duties as assigned.
Participate in staff meetings and trainings as required. Set an example of healthy living and personal fitness.
Participate in providing tours to prospective members if required.
Survey and maintain locker rooms to ensure neatness, cleanliness and proper supplies if required. Document and report equipment maintenance needs.
ROLE SPECIFIC REQUIREMENTS
College degree in related field preferred, or 20 years of age with 2 years experience and national certifications in personal training.
OTHER DUTIES AND RESPONSIBILITIES
All Greater Philadelphia YMCA staff are responsible for the following:
COMMITMENT TO CHILD PROTECTION
Ensure that children in the care of the GPY and participating programming are kept safe from harm.
As a Mandated Reporter you are obligated to report ALL suspicions of abuse or neglect to the requisite state agency.
COMMITMENT TO SAFETY
Maintaining the safety of all members and staff by identifying and correcting risk situations, and ensuring incident-reporting procedures are followed.
Ensuring the overall cleanliness of the facility.
Maintaining a clean, well-groomed appearance and keeping in compliance with the Association and Department Dress Code Policy.
Exhibit strong leadership skills; possess a passion and commitment to member service and satisfaction, building and maintaining a culture of ensuring excellent Member Experience (MX).
A commitment to Diversity and Inclusion.
Perform other related duties as assigned.
Essential Duties and Responsibility Addition for All Staff:
In order to ensure the health and wellness of the employees, members, and visitors of the GPY YMCA and all locations where GPY YMCA operates business, in addition to the essential duties and responsibilities listed on your current job description, the following are additional duties and responsibilities that may be assigned at any time where appropriate during the COVID-19 pandemic or any pandemic/communicable disease where the duties are appropriate. These additions are not to be construed as exclusive or all-inclusive and other duties may be assigned and required as needed:
Enhanced cleaning in areas where the employee is not directly/normally assigned as well as normally assigned areas. All employees are expected to assist in and support the efforts of the GPY YMCA when it comes to health and wellness for the facility and other locations where the GPY YMCA conducts business. All employees are expected to wipe machines, screens, computers, or anything that is used after they use it, all employees are expected to wash their hands on a frequent basis (recommended every 30 minutes if possible), and use hand sanitizer when hand washing is not available.
Temperature Taking/Wellness Questionnaire Taking Assignments
Directing Members/Visitors in areas where the employee is both normally and not normally assigned
The employee may be assigned to areas other than their normally assigned area as needed to meet organizational needs. Examples of this include, but are not limited to, being assigned areas to count people, help direct flow of traffic in an area, being assigned to a specific area to assist with doors, and any other duty as needed by the organization.
All other duties as assigned as it relates to COVID-19 or other communicable disease and/or pandemic.
Ability to express or exchange ideas by means of spoken word to impart oral information and to convey detailed, spoken instructions to staff, members, children, and volunteers accurately, quickly, and loudly. Ability to perceive the nature of sounds by ear; ability to lift and carry 50-75 pounds; ability to maintain body equilibrium to prevent falling. Ability to move about on foot quickly; ability to stoop, kneel, crouch and crawl. Ability to sit or stand for long periods of time. Ability to judge distances and spatial relationships so as to see objects where they actually are and clearly see at 20 inches or less and 20 feet or more.
Exposure to high levels of noise and various environmental conditions.
Acquire and maintain the following certifications:
CPR/AED/O2/First Aid obtained through the American Red Cross (valid 2 years)
Requisite OSHA online trainings (valid 1 year unless otherwise noted)
Mandated Reporter Training (valid 5 years)
Additional training and development specific to your role as reference in onboarding packet.
At the YMCA we value CARING, HONESTY, RESPECT, and RESPONSIBILITY in personal character and behavior and believe that they are essential to