Technician-Sales at Blue Cross Blue Shield of Michigan in Grand Rapids, Michigan

Job Description:

Coordinate, organize, prioritize and generate statistical and other technical related information on activities and/or programs specific to the sales and marketing areas of the company.

• Coordinate development of statistical and technical reports on a monthly, quarterly, annually or as needed basis.


• Analyze trends to identify opportunities within the division or marketplace.


• Monitor, analyze and coordinate the production results of sales personnel for accurate reporting and timely payment of incentives.


• Maintain the department's database by monitoring and reporting on specific criteria identified by the department.


• Ensure timely, quality and accurate data is provided by reviewing, modifying, updating procedures, reporting mechanisms and data collection needs.


• Analyze reporting needs, data and results and makes recommendations for changes and improvements based on gneration of numerical and statistical reports. 


• Analyze requests for special reports or projects and determine the best method of compiling, formatting and generating requested information. 


• Coordinate the completion of and submit the sales regions midyear and annual forecasts. 


• Assist and/or develop the sales budget and complete monthly status reports. 


• Provide computer applications and secretarial support to management as required.


• Other duties may be assigned.

• High School Graduate or GED equivalent required. Two (2) years of college with emphasis on Business, Mathematicsor Statistics preferred.


• Two (2) years of experience as identified by the department, e.g., corporate reporting, marketing, provider relations, sales.


• Basic understanding of logic and programming language patterns.


• Good verbal and written communication skills.


• General knowledge of BCBSM and/or BCN sales processes, products and distribution systems.


• Demonstrated analytical skills and the ability to produce statistical information and technical data from conceptual needs.


• Proficient in current industry standard PC applications and systems.


• Other related skills and/or abilities may be required to perform this job.