Job Description:

Care Management Assistant

Location:

9981 S. HealthPark Drive, Fort Myers, FL

Department: Care Management

Categories: Service/Support

Type: Full-Time

Shift: 8:00 AM-4:30 PM

Schedule: Days

Description:

Under the direction of the Director of Care Management and/or her designee, assists with completing tasks necessary to facilitate patient and family access to agencies, transportation, and services within and beyond acute care; responsible for assisting with distributing the Medicare Notice of Discharge to identified patients; educating patients about the appeal process related to their discharge; facilitating the Medicare Outpatient Observation Notification when directed, performing multiple activities that support a seamless transition of patients from the inpatient hospital setting, using current knowledge of hospital processes and community services. This position requires frequent contact with patients and families including to but not limited to hospital staff, community resource agencies and payer representatives.

Requirements:

Educational Requirements
Required:

• High School Diploma or Equivalent

Additional Requirements:

• Education in basic office procedures preferred.

Experience
Required:

• 1 Year in Clerical/Administrative

Preferred:

• Healthcare Experience

Additional:

• none

State of Florida Licensure Requirements
Required:

• none

Additional Requirements:

• none

Certifications/Registration Requirements
Required:

• none

Preferred:

• none

Additional Requirements:

• none

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