The Department of Pharmacy is made up of the following service line areas: outpatient/specialty, research, infusion, satellite infusion, clinical, and business operations. The Department includes the following locations: Longwood ambulatory, inpatient, DFCI at Brighton, Milford, South Shore, Londonderry, Merrimack Valley and Chestnut Hill. The Department employs ~200 FTEs with 7 directors, ~ 12 mangers of pharmacy operations. The department consists of dispensing pharmacists, advanced clinical pharmacy specialists, pharmacy technicians, information technology, compliance, regulatory, medication safety and administrative staff.
The pharmacy department administrative lead will work closely with department leadership and administrative staff to manage the daily administrative operations of the department. This position will also coordinate the activities with appropriate external departments and vendors.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Primary responsibilities include the following:
Manages the day-to-day administrative operations of the department. Oversees established administrative processes and procedures, such as payroll, expense invoicing/payables, electronic and manual filing, support to the management team and supply inventory/purchasing.
Supports department information systems and provides training, reporting and data management.
Coordinates and maintains schedules for staff and leadership, department meetings and other related events.
Supervises and provides management to other administrative staff, including hiring, training, and performance management. Prioritizes and directs staff activities based on departmental goals and objectives.
Onboards new team members. Tracks and monitors new hire milestones, training and competencies as applicable.
Manages and monitors various aspects of the department operating budget, which may include salary rosters, FTE allocations, administrative cost centers, gift accounts and grants. Prepares and distributes department financial reports.
Supports compliance and regulatory activities, as needed.
Supports internal and institute facing written communication, as well as provides departmental information to multiple audiences.
Coordinates and supports department staff related activities, which may include annual performance evaluations, personnel change forms, education accreditation tracking and communication.
Provides project coordination for departmental initiatives.
Provides or coordinates administrative support for department leadership, including but not limited to scheduling, travel arrangements, presentations, managing various department meetings and other related tasks. May support senior leader(s).
Performs other duties and projects, as required.
Bachelor's degree in Business Administration, Healthcare Administration or related field. Relevant experience may substitute degree.
5 years of office administration, budget support and/or administrative support experience in a healthcare setting.
Project management experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Excellent interpersonal, oral and written communication skills
Excellent organization skills and attention to detail
Strong critical thinking and problem-solving skills
Excellent customer service skills and the ability to interact professionally with peers, leadership and external contacts
Ability to prioritize, multitask and meet deadlines
Ability to work with diverse groups of people in an environment of frequently changing priorities and deadlines
Ability to work independently
Ability to foster teamwork and motivate others
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.