Job Description:

Shuttle Driver

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Employment Status

Part-Time

Overview

Shuttle Drivers are responsible for providing hospitality in an attentive, friendly, and efficient manner to all guests. The job duties of this position include, but not limited to: Ensuring guest are driven to and from the airport in an efficient safe manner; assisting with customers' belongings such as luggage, baby strollers, suit jackets, and wheelchairs; and provide driving directions and other information to guest. Constant radio contact with the Valet and Front Desk are a must to ensure efficient and reliable transportation as well as timely vehicle retrievals from the parking garage. Additionally, Drivers are responsible for maintaining shuttle maintenance and keeping them fueled and road worthy. Also, drivers must abide by all traffic and airport laws when driving and immediately reporting all incidents to the supervisor. The ability to work well independently, with minimal direct supervision will be required at times.

Responsibilities

Complete maintenance log accordingly.
• Assist with customers' belongings if they choose to place it in storage (items might include luggage, baby strollers, suit jackets, and wheelchairs).


• Provide information as requested by guests.


• Maintain safety guidelines on shuttles and drive responsibly at all times.


• Maintain hotel emergency procedures.


• Immediately report all incidents to the manager or supervisor.


• Clean vans accordingly.


• Refuel vans as needed.


• Maintain acceptable volume for onboard music.

Qualifications

• High school diploma or general education degree (GED).


• Excellent communication skills; read, write, and speak English fluently.


• Ability to communicate effectively with the public and other employees.


• Ability to drive a manual transmission vehicle


• Valid driver's license with clear DMV Motor Vehicle Report for the past 36 months.


• No employee will pose a direct threat to the health / safety of self or others.