Bartender at Sonesta International Hotels Corporation in Fort Lauderdale, Florida

Job Description:

Job Description Summary

The Bartender is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the social venues of the hotel. The bartender sets-up, services, and breaks-down the bar area ensuring a high level of quality, consistency and service.

Job Description

Principal duties and responsibilities (Essential Functions) include:

• Key Job Functions
  
  
  • Responsible for setting up bar area.
  
  
  • Adhere to predefined drink service guidelines and responsible for beverage familiarization.
  
  
  • Implements beverage service.
  
  
  • Perform any other duties assigned by management.
  
  
  • Maintain a neat and professional appearance.
  
  
  • Maintain an awareness of liquor costs and minimize waste, which may raise them.
  
  
  • Must be familiar with all policies related to liquor liability laws.
  
  
  • Close the bar.
  
  
  • Must be familiar with all revenue-related procedures.
  
  
  • Must serve all guests in consistent manner.
  
  
  • Maintain an awareness of all functions, events and meetings taking place at any given time.
  
  
  • Control heavy volume at bars and pool areas.
  
  
  • Knowledge of hotel property.
  
  
  • Inform the guest about buffets, hotel activities and community.
  
  
  • Familiarization with Bistro and bar menu, knowledge of daily specials.
  
  
  • Greeting guests. Anticipate guest’s needs to create an amazing experience.
  
  
  
  

• Deliver Passionate & Engaging Service to our Guests
  
  
  • You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
  
  
  • You will consistently deliver our GUEST model:
    
    
    • 
      Greet or welcome everyone, warmly with a smile
    
    
    • 
      Use eye and ear contact and guest’s name
    
    
    • 
      Establish/anticipate needs
    
    
    • 
      Solve and own all requests/complaints
    
    
    • 
      Thank everyone
       
    
    
    
    
  
  
  
  


• Build solid relationship with your Colleagues
  •  Treat colleagues with respect and dignity
  
  

• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Qualifications and Skills

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

• Track record of delivering exceptional guest or client experience


• Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.


• Strong communication skills


• Appropriate professional appearance and demeanor


• Frequently standing up and moving about the facility.


• Frequently bending, climbing, kneeling, and moving about the facility.


• Occasional lifting up to 25 lbs.  Pushing of supply carts.


• Ability to take orders and serve food and beverages to guests.


• Ability to handle cash, vouchers, coupons, credit cards.

Additional Job Description

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. 

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