Service Manager III at EnerSys Delaware Inc in Longmont, Colorado

Job Description:

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. We continue to grow in our industry by ensuring all employees possess the following core competencies: customer focused, team player, engaged, ethical, strong communication skills, and works safely.

What We're Offering

• Paid time off plus paid holidays


• Medical/dental/vision insurance plan


• Life insurance, short/longterm disability, tuitionreimbursement, flex spending, and employee stock purchase plan


• 401K plan


• 
  Culture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continentally strive to foster teamwork, engagement and enhance our employee's skills and competence by providing appropriate training.

Compensation Range:81,800-110,000

Job Purpose

Develop, implement and realize the sales/service and/or business plan and develop, structure and managethe assigned area/unit with in the overall business strategy, in order to realize commercial and business objectives

Essential Duties and Responsibilities

• The work involved is related to the overall management and general business of the Field Sales and Service area


• Exercise discretion and independent judgment when dealing with critical matters within the Sales & Service area


• Carries out managerial responsibilities in accordance with the organization's policies, procedures, local regulations, OSHA, EPA, DOT, and ISO9000 requirements


• Monitors training of field staff/coordinators to insure appropriateness based on position and job duties. Assist the field/service techs and coordinators to ensure required training is completed in accordance with state, government policies and completed in a timely manner


• Responsible for the maintenance and upkeep of all building operations such as HVAC, electrical, telephones, safety equipment and company machinery


• May need to work closely with the Manager of Real Estate during lease renewals, facility expansions, and relocations


• Provides support, direction, and coaching to subordinate employees in the areas of disciplinary action and problem resolution


• Assists with planning and development of area budgets and monitors expenditures


• Function as the primary conduit for the flow of Company information to and from the Area; Assists in the development of plans for efficient use of materials, equipment, and employees


• Manage all Scrap and Used Equipment purchasing and resale costing


• Assist Sales and Service Managers with daily processes and policies; ability to travel to service centers/customer sites


• Coordinating shipping, receiving, distribution, warehousing, and service activities; Developing plans for efficient use of materials, equipment, and employees


• Reviewing production costs and product quality and modifying production and inventory control programs to maintain and enhance profitable operation of the Service Center


• Reviewing and analyzing management reports including full Profit and Loss responsibility and taking corrective action


• Conducting meetings with sales staff to promote service and team effort


• Depending upon location of position, this job could require a technical background, as well as warranty, inventory and shipping responsibilities


• Performing other duties as assigned.


• This position may have supervisory responsibilities.


• Travel for this position can be extensive

Qualifications

Minimum Qualifications

• Associates Degree and 3 years of related experience or High School diploma or general education degree (GED) and 4+years related experience and/or combination of education and experience


• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals


• Ability to speak effectively before groups of customers or employees of the organization


• Must be proficient in the used of Microsoft applications such as Microsoft Office Word, Excel, Outlook, Access and PowerPoint


• Order entry processing and inventory control through the BaaN system


• Previous supervisory experience


• Excellent customer service, communication, and problem-solving skills

Preferred Qualifications

• Experience with BaaN inventory and order processing software and SAP

General Job Requirements

• This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety.
  


• Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
  


• Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
  


• Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
  


• Must be able to stand for long periods of time
  


• This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.
  

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/M/F/Vets/Disabled

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