Quality Assurance Manager at HomeTrust Bank in Asheville, North Carolina

Job Description:

Role Summary

The Quality Assurance (QA) Testing Manager provides leadership and vision to a team of Quality Assurance Testing Analysts and Automation Development Analysts to help ensure the quality, performance and excellence of the solutions provided to our business partners.  The incumbent will lead a team of professionals who own the development and execution of formal test plans using manual and automated testing processes to ensure the delivery of quality software applications.

Key Responsibilities / Essential Functions

• Accountable for overseeing the test planning, writing of test cases and scripts, test case automation, and test execution activities of a team of QA Testing Analysts and Automation Development Analysts with varying levels of experience.


• Works within their team and across other testing teams to ensure testing strategies are aligned and provide full coverage to the project requirements.


• Manages and provides direction and the assignment of individual responsibilities to a group of QA Testing Analysts and Automation Development Analysts.


• Coaches and ensures direct reports can analyze requirements and design deliverables for understanding and quality, and can create and execute quality test strategies, test cases and scripts, automate test scripts, and perform effective defect management and reporting.


• Regularly attends Scope Review to understand cross impacts to their area from both a process and resource perspective.


• Identifies needs, allocates appropriate resources, and continually monitors progress to ensure projects are delivered on time and with the utmost quality.


• Actively pursues issue resolution and communicates project issues to operational management.


• Tailors and sets employee goals and objectives that are in alignment with overarching IT goals, but also drives employee and team development.


• Regularly monitors employee performance against their goals and objectives, and provides regular feedback regarding progress.

Your Experience

• High school diploma or equivalent required.


• 8+ years of experience as a Project Manager, QA Manager, Testing Manager, or Business Analyst required, preferably working in a financial or technology environment.


• Strong organizational skills, acute attention to detail, and the ability to juggle multiple tasks while still meeting deadlines.


• Strongly proficient in Microsoft Office applications.


• Self-motivated and proactive – anticipates issues and opportunities and takes initiative to address them without direction.


• Positive, helpful, and collaborative team player.


• Possesses the capability to initiate critical conversations regarding employee performance when issues arise.


• Personable, open-minded, and flexible.

Work Environment, Physcial Requirements 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.


• While performing the duties of this job, the employee is regularly required to talk or hear.


• Physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.

DISCLAIMER:  HomeTrust Bank is an evolving company.  As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HomeTrust Bank is an equal opportunity employer.  We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information, or veteran status.

See Job Description.