Global Learning & Development Specialist/ LMS Administrator at Karl Storz Endoscopy in Charlton, Massachusetts

Job Description:

Company: KARL STORZ North America (KSNA)

Job Code: 11481

Pay Grade: TBD

Description

KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education.

For more than 70 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.

This role will be based in our Charlton, MA when COVID completes, however we will consider remote work options for well qualified candidates.The role will have travel within the United States, after COVID as well.

Job Purpose and Core Tasks

The Global Learning Development Specialists actively supports international and local learning experts like trainers, HR Business partners etc. in developing inspiring and sustainable learning events and material. Additionally, he/she is part of the global LMS-Team (Learning Management System) to maintain the operational functionalities and acts as regional first line user support for LMS admins and users. The regional competence will be defined in detail within the Team Global Learning & Development.

Responsibilities:

• Collaborates with trainers and other stakeholders for creating (digital) learning content (methods, formats, tools, etc.) and content loading; maintains training and user profile records; coordinates calendaring and enrollment, tracking, assessments, reporting and customer communications for learning events.


• Supports the constant evaluation of global and local training needs and opportunities for the expansion of personnel development within Karl Storz.


• Manages community areas within Karl Storz Learning Community


• Manages business processes, daily operation, use, and configuration of the LMS.


• Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements.


• Acquires and maintains knowledge of current technology as it applies to LMS software and systems.


• Maintains procedures and policies to ensure the security and integrity of systems/networks.


• Writes and maintains functional and technical procedures and policy documentation.


• Creates and updates resources to train and support the use of appropriate learning technology, as subject matter expert for learning the use and development of the LMS the evaluation and reporting of learning & development at Karl Storz.

User Management LMS:

• Manages user accounts as needed and assigns user permissions.


• Supervises that users are permitted to access the LMS per guidelines and manages account approval and denial process.


• Manages user roles, user certificates and other learning objects.

Course Management:

• Supports global learning experts in creation and management of courses.


• Manages external learning content (content curation, evaluation). Consults with stakeholders in use and selection of appropriate external learning content


• Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports.


• Supports and manages the overall course structure and sets up course programs based on specifications from the instructional designer.


• Supports tracking of course revisions and history.

Troubleshooting, Reporting & System Administration:

• Provides first line troubleshooting assistance for admins and leaners.


• Reviews and monitors system performance in close collaboration with IT.


• Works with the instructional technologist and instructional designers to troubleshoot and resolve technical issues related to access and content.


• Collaborates with IT for administration of the system, which includes software updates, releases and interfaces.


• Assists with data migrations, testing and working with IT and outside vendors to troubleshoot systems issues; supports development of processes.


• Provides standard and ad-hoc reporting and analysis of LMS utilization

Required

• Minimum 5-7 years of work experience with a minimum of 2 years of experience as an LMS administrator


• Bachelor's degree

Preferred

• Preferred experience with SuccessFactors and SuccessFactors Learning

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Working at KARL STORZ during COVID-19

KARL STORZ will continue to maintain a safe work environment for our employees. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking. The impact and/or company-issued personal protection equipment may vary based on the nature and location of the role. Please click here to learn more about our response to COVID-19.

Employee Benefits Program Overview for U.S. Locations

• Medical / Dental / Vision including a state of the art wellness program and pet insurance, too!*


• 3 weeks' vacation, 10 holidays plus paid sick time*


• 401K retirement savings plan providing a match of 60% of the employee's first 6% contribution


• Section 125 Flexible Spending Accounts


• Life, STD, LTD & LTC Insurance


• Tuition reimbursement of up to $5,250 per year


• Fitness reimbursement up to $200 annually


• Employee referral program of up to $2,000 per hire


• And much more!

*Field sales, internships and part-time employees are not eligible except for where required by state law.

Non-employees, including temporary workers and consultants, are not eligible to participate in KARL STORZ benefits program.

KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. KARL STORZ is an Equal Opportunity Employer supporting EOE/M/F/Vet/Disability.

Reasonable Accommodation

If, at any point in the application process (including hiring), a candidate would like to request a reasonable accommodation due to a disability or a religious need, please email us at Taleo_Administrator@karlstorz.com and we'll be happy to engage in an interactive process with you.

Notice to Employment Agencies

This recruitment assignment is being managed directly by KARL STORZ's Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by KARL STORZ Human Resources department will be ineligible for referral fees.

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