Custody Middle Office, North America Client Engagement, Transitions and Valuations Lead - VP at JPMorgan Chase Bank, N.A. in BROOKLYN, New York

Job Description:

CIB Operations

Custody Middle Office - North America Client Engagement, Transitions & Valuations Lead

About J.P. Morgan
J.P. Morgan is a leader in financial services, working in collaboration across the globe to deliver the best solutions and advice to meet our clients' needs, anywhere in the world. We operate in 150 countries, and hold leadership positions across our businesses. We have an exceptional team of employees who work hard to do the right thing for our clients and the firm, every day. This is why we are the most respected financial institution in the world - and why we can offer you an outstanding career.

J.P. Morgan Investor Services combines Financing & Custody, Custody & Fund Services, and Clearing, Collateral Management and Execution under a common umbrella. These businesses occupy top-tier competitive positions; the combination provides an expanded, integrated and best-in-class suite of end-to end capabilities. Investor Services employs more than 14,000 people around the world and generates more than $6 Billion in annual revenue.

J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $20 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Role & Responsibilities:

The role focuses specifically on Client Engagement, Transitions and Valuations lead in North America for the Custody Middle Office business. The Custody business is driving an aggressive agenda to enhance client experience and build scale. This requires assimilating a large number of ideas generated at all levels (primarily by Middle Office & Product Development) into a structured framework and the right amount of rigor in governing initiatives is important to enable targeted, strategic decision making.

The Client Engagement, Transition and Valuations lead will have supervisory responsibility for the team in North America, and additionally functional responsibilities globally for key programs, objectives and deliverables. This will require:

- Operating in an executive capacity, making decisions of wide latitude in line with the strategic objectives of the key programs with Product Development, Technology and Operations team

- Stakeholder management at senior level across technology, operations, product and product development.

- End-to-end ownership, execution and delivery of the Middle office programs driven by the North America based team

- Articulation of business needs, requirements to technology, prod dev in line with overall business strategy

- Ensuring all key programs establish target operating model including standard artefacts, test and regression test deployment

- Provide transparency to management through project governance by ensuring deadlines are met, strategic initiatives are delivered within budget, and strong adherence to risk mitigation

- Produce summary presentations and overview materials for program stakeholders Acting as an ambassador across global teams and driving up the understanding and skill-level of the wider Middle office teams

- Understand resiliency planning, budget and headcount forecasting

- Locally manage the Transitions and Valuations teams within North America

Qualifications

We are looking for candidates with the following characteristics:

- Strong background in Securities Services with awareness of the following: Custody Middle Office, product & process knowledge

- Experience in driving large scale initiatives, operating model reviews, strategic implementations and automation

- Strategic mindset with a fundamental desire for continuous improvement and client engagement

- Conceptual knowledge of AI/ML and its applications; experience in digital pipelines (e.g. Access Fintech, etc.) a plus

- A track record of involvement in change programs implementing new business processes and controls

- Ability to face off to senior and global stakeholders, managing their expectations

- Strong understanding of the trades transaction lifecycle, cash management and corporate actions a plus

- Good balance between analytical skills and interpersonal skills

- Independently motivated and able to deliver with minimal supervision, while working effectively in a team setting

Skills:

- Exceptionally strong communication skills, both written and verbal, clear articulation & storytelling based on audience

- Build relationships across various stakeholders including senior business executives; Ability to work closely with business partners and interact with all staff levels

- Excellent problem-solving skills and ability to understand/address operational and technical issues; program/project management skills a must

- Candidate must have a control focused agenda, and a thorough understanding of program/project risks

- Ability to be flexible, follow tight deadlines, organize and prioritize work, strategic thinking coupled with practical execution

- Ability to manage a changing business landscape, anticipate issues and aggressively drive initiatives to ensure results, be a self-starter and have the ability to learn quickly

- Influencing skills to promote change leadership

- Ability to partner and lead in a virtual team environment across multiple locations

- SOTF-oriented and knowledge of Signavio, Xceptor, Alteryx and Tableau a plusJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans