Transit Operations entails researching, editing and validating data pertaining to transit entities and schedules. Ensure all Real-time Incidents Team’s documentation is up-to-date. Design and implement new documentation content.
Requirement: Minimum High School Diploma
Excellent business communication skills (both written & oral)
English fluency is a requirement as all tools, communication, documentation, training, work are in English
Skilled researcher and comfortable using a variety of online sources in various languages.
Have a good understanding of all forms of public transport
Keen attention to detail
Able to maintain positive attitude and attention to detail when performing repetitive tasks.
Adaptable and able to learn new projects and processes
Second language (As required).
Customer service background (Communications team) preferred, but not necessary.
QGIS (Quantum GIS- Geo Information Systems) map skills preferable
1-year technical support or other problem solving experience preferred, not necessary
MAC OS X experience preferred
Flexible to work one 8-hour shift (excluding lunch): Monday – Friday 7am to 7pm CST. Exact shift slot will be communicated on business requirement
Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.