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Editor Agent - French / English at Cognizant in Austin, Texas

Posted in Information Technology 30+ days ago.

Type: Full-Time

Job Description:

Transit Operations entails researching, editing and validating data pertaining to transit entities and schedules. Ensure all Real-time Incidents Team’s documentation is up-to-date. Design and implement new documentation content.

Requirement: Minimum High School Diploma


  • Excellent business communication skills (both written & oral)

  • English fluency is a requirement as all tools, communication, documentation, training, work are in English

  • Skilled researcher and comfortable using a variety of online sources in various languages.

  • Have a good understanding of all forms of public transport

  • Keen attention to detail

  • Self-motivated

  • Able to maintain positive attitude and attention to detail when performing repetitive tasks.

  • Adaptable and able to learn new projects and processes

  • Second language (As required).

Preferred Skillsets:

  • Customer service background (Communications team) preferred, but not necessary.

  • QGIS (Quantum GIS- Geo Information Systems) map skills preferable

  • 1-year technical support or other problem solving experience preferred, not necessary

  • MAC OS X experience preferred

Work Hours:

  • Flexible to work one 8-hour shift (excluding lunch): Monday – Friday 7am to 7pm CST. Exact shift slot will be communicated on business requirement

Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.