Outreach Specialist at Transystems Corp in Fort Myers, Florida

Job Description:

For more than 50 years, TranSystems has provided engineering and architectural planning, design and construction solutions to enhance the movement of goods and people across today’s integrated transportation infrastructure. Headquartered in Kansas City, Mo., its professionals in more than 30 offices throughout the U.S. perform a broad range of services to all sectors of the transportation and federal marketplaces. Services are delivered throughout the asset life cycle, from concept to construction to long-term operations, maintenance and rehabilitation.

Summary

TranSystems seeks an Outreach Specialist who will help people change their travel behaviors with the overall goal of shifting single-occupancy vehicle (SOV) commuter trips to carpooling, transit, biking, walking, telecommuting, and other alternative transportation services.  The primary role of the specialist is to ensure the successful implementation and maintenance of Transportation Demand Management (TDM) programs related to employer and commuter outreach.  The specialist reports to the Program Manager..  

Location: Southwest Florida (Hire will be based in one of the following counties: Charlotte, Collier, DeSoto, Glades, Hardee, Hendry, Highlands, Lee, Manatee, Okeechobee, Polk and Sarasota). The ability to travel locally to client and partner sites throughout southwestern Florida is required. 

                                                                                            

Supervisory Responsibilities: No supervisory responsibilities

General Duties & Responsibilities include the following: 

• Coordinate and implement outreach and sales activities with internal and external stakeholders, local transit operators, governments, employers, and various other partner organizations to implement commute alternative programs (carpool, transit, biking, walking, teleworking, and flextime).


• Engage with employers and commuters in-person, via email, and phone to develop and maintain relationships and participation in programs and campaigns.


• Facilitate and support the formation and continuation of new and existing carpools.


• Develop new and innovative approaches to market and recruit new clients.


• Document and maintain accurate commuter, employer, and partnership records.


• Attend, staff, and/or present at meetings, events, and presentations to promote and maintain commute alternative programs.


• Track progress against participation goals, produce reports and make recommendations for key performance indicators.


• Provide input to strategic decisions including design and plans that affect employer services and outreach.


• Coordinate with other team members and partners to ensure a high quality of outreach and engagement is provided to all employer clients.


• Work collaboratively with regional partners to accurately and successfully market partner products and services.


• Participate in internal team strategy meetings to assess engagement activity, improve ongoing effectiveness, and develop/meet individual and team goals.


• Help answer incoming telephone calls and respond to inquiries.

• Perform other duties as assigned.

Education/Experience:

• Bachelor’s degree in Business, Communications, Marketing, or related field. 


• Minimum of two (2) years’ experience in one or a combination of the following: business development, sales, marketing, outreach, public relations, or related field. 


• Minimum of one (1) year experience in public speaking and in organizing and implementing marketing campaigns, outreach efforts, and promotional activities.


• Experience with Microsoft Office Suite, Google Suite required; Salesforce experience preferred.


• Must possess and maintain a valid State of Florida Class E Driver’s License.

Knowledge, Skills, and Abilities:

• This position requires knowledge of sales, communications, marketing, outreach, and public speaking.  Knowledge of, and experience with, Transportation Demand Management (TDM), transit, transportation, or other public services is preferred but not required.  Communication skills, including strong writing and presentation skills, are a requirement of this position.  The ability to explain complex data in plain language is highly important. 

• Applicants must be able to demonstrate the ability to work within a collaborative team environment.  An ability to work across diverse departments and disciplines with respect, tact, and professionalism is required.  Successful candidates should also demonstrate their ability to be thoughtful, flexible, conscientious, organized, creative and passionate. 

• This position requires local travel within a 12-county territory in southwestern Florida; with reliable transportation, (mileage is eligible for reimbursement).  

• Knowledge of effective sales strategies and techniques, including promotional campaigns and materials; practices involved in effective office administration and coordination of projects; engagement campaigns that are designed to generate public interest.

• Strong attention to detail and organizational skills.  Ability to coordinate multiple tasks and complete assignments with tight deadlines.  Developing outlines and implementation plans; planning, developing, and implementing promotional programs; stimulating public interest and enthusiasm through the development of various outreach programs and campaigns; and establishing and maintaining effective professional relationships. 

• Exceptional communication, both written and verbal.  Exercise independent judgment.  Competent in computer programs such as Microsoft Office.  Occasional availability for after-hours presentations and activities is required. 

Core Competencies:

• Analytical - Synthesizes complex or diverse information; Collects and researches data.


• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.


• Quality Management - Looks for ways to improve and promote quality.  Demonstrates accuracy and thoroughness


• Team Work - Balances team and individual responsibilities.


• Ability to exercise initiative and independent judgment in work assignments.


• Ability to be adaptable to varying project work requirements and changes.

TranSystems is an equal opportunity / affirmative action employer and ensures nondiscrimination and equal employment opportunity in all programs and activities in accordance with all applicable laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, pregnancy status, marital status, sexual orientation, genetic information, citizenship status, disability, protected Veteran status or any other status protected by law. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one that is subject to U.S. law.

 

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