Utility Assistance Case Manager (COVID Emergency Rental Assistance) at NORTHWEST MICHIGAN COMMUNITY ACTION AGENCY INC. in Traverse City, Michigan

Job Description:

Utility Assistance Case Manager (COVID Emergency Rental Assistance)

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MicrosoftInternetExplorer4

Full time. Temporary- through December 2021
Serving all 10 Counties, must be able to travel attend meetings in Traverse City as needed.

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Purpose:
To administer Utility Assistance funds through the COVID Emergency Rental Assistance (CERA) program.

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Determining client eligibility, collecting required client documentation and completing data entry for client application.
Client file management and self-review of files for completion.
Client follow-up and follow-up with utility vendors as necessary.
Contact utility vendors to order service for client, submit vouchers to vendors.
Submitting check requests as bills for client service are received.
Performing file review for co-workers' files as needed.
Outreach and attendance of community meetings representing Community Services and the COVID Emergency Rental Assistance (CERA) as necessary and appropriate

Other duties necessary for executing of CERA programming