Sales Coordinator & Support at Rotek Incorporated in Aurora, Ohio

Posted in General Business 22 days ago.

Type: Full-Time

Job Description:

Skills and Abilities

  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g. patterns of numbers, letters, words, pictures, mathematical operations).
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Computers and Electronics - Knowledge of electronic equipment, and computer hardware and software, including applications.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and no interrupting at inappropriate times.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Speaking - Talking to others to convey information effectively.
  • Service Orientation - Actively looking for ways to help people.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Active Learning - Understanding the implications of new information for both current and future problems.
  • Education Requirements
  • BS/BA in a related field or equivalent experience preferred
  • Strong knowledge of sales order entry and sales order processing preferred
  • Past knowledge/experience and understanding of various reporting tools preferred
  • 4. SAP experience preferred

  • Physical Requirements

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.This Entry-level position assists the Ring Sales and Admin. Teams with data entry and day-to-day customer inquiries. Perform an active role in maintaining a good customer relationship and supports the Sales Admin Manager as well as the Ring Sales Managers in providing exceptional customer service.

    Essential Duties and Responsibilities

    Individual Responsibilities & Accountabilities:

  • Create and maintain material masters in SAP
  • Create and maintain Sales Orders and forging order information in SAP.
  • Provides Sales Order status information to customers and communicates with Production Planning, Production, Logistics and other departments as required
  • Creates and maintains Quotations in CRM.
  • Monitor aspects of delivery reliability and maintain proper dashboards and charts for reporting purposes.
  • Creates and maintains finished goods reports, safety stock reports and on-time delivery reports.
  • Assists in sales administrative duties necessary to satisfy customer requirements.
  • Assists in maintaining professional customer relationships.
  • Knowledgeable in Microsoft Excel and Word.
  • Compliance with Ethics Policy, Harassment Policy, EEO.
  • Maintain a safe working environment by complying with all safety and environmental policies in the workplace.
  • Advocates for and promotes a safe work environment by reporting near misses and/or other safety and environmental hazards, wearing all required PPE and encouraging others to do the same.

  • Team Responsibilities & Accountabilities:
  • Sales Admin Manager & Ring Sales Manager
  • Sales Administrator
  • Coworkers - work with co-workers in a friendly non-competitive environment.

  • Team Self Development:
  • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationship with others, and maintaining them over time.
  • Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or email.
  • Rotek Incorporated, a thyssenkrupp company and member of the thyssenkrupprothe erde group, is the North American leading manufacturer of