Job Description:

Food & Beverage Supervisor

Job Locations

US-LA-New Orleans

About Us

Situated in the heart of New Orleans, NOPSI Hotel is a 1920s-era building re-imagined as a 217-room hotel featuring 76 suites. The hotel features a world class rooftop bar and pool, the only gin bar in New Orleans and a locally celebrated restaurant. Known for nightly entertainment, robust cocktail program and unique history, NOPSI Hotel is a destination for visitors and locals alike. Dryades Ballroom, the 4,000 square foot industrial elegant venue, is a featured location for weddings and social events. NOPSI Hotel is a member of historic hotels worldwide, which is dedicated to promoting heritage and cultural travel to prestigious historic treasures.The hotel is centrally located making it easy to get to. Employees at The NOPSI enjoy complimentary meals with each shift, discounts at local businesses as well and transportation discounts.

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Assist the F&B Manager and Executive Chef in the planning and management of the Restaurant, Above the Grid pool bar and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Responsibilities

Monitor servers and busperson adherence to all service standards.
• Supervise service of guests, being watchful of signals from guests in need of service.


• Assist manager to establish and monitor sidework duty completion.


• Maintain bank to HEI Hotels and Resorts standards.


• Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.


• Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.


• Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.


• Communicate daily with f&b manager with regard to special events, house counts, etc.


• Assist Executive Chef in conducting menu classes and taste panels.


• Communicate both verbally and in writing to provide clear direction to staff.


• Comply with attendance rules and be available to work on a regular basis.


• Create weekly schedules in accordance to the needs of the hotel.


• Perform any other job related duties as assigned.

Qualifications

• High School Diploma or equivalent required.


• Hotel experience preferred.


• Must have Micros experience.


• Ability to use point of sale.


• Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations.


• Ability to push/and pull carts of products weighing up to 150 pound with or without reasonable accommodations.


• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.