Vice President, Commercial Brokerage at Forward Air in Groveport, Ohio

Job Description:

Job Description

Company Overview:

Forward (NASDAQ: FWRD) is a leading asset-light freight and logistics company, providing less-than-truckload ("LTL"), truckload, intermodal and pool distribution services across the United States and in Canada. We are a highly respected transportation and logistics Company with revenues in excess of $1B annually. We utilize an asset-light strategy to minimize our investments in equipment and facilities and to reduce our capital expenditures. Our services are classified into three reportable segments:

Through the Expedited Freight segment, the Company operates a comprehensive national network to provide expedited regional,

inter-regional and national less-than-truckload (\"LTL\") services. Expedited Freight offers customers local pick-up and delivery

and other services including final mile, truckload, shipment consolidation and deconsolidation, warehousing, customs brokerage

and other handling.

The Company's Intermodal segment provides first- and last-mile high value intermodal container drayage services both to and

from seaports and railheads. Intermodal also offers dedicated contract and container freight station (\"CFS\") warehouse and handling

services. Today, Intermodal operates primarily in the Midwest and Southeast, with a smaller operational presence in the Southwest

United States.

Position: Vice President, Commercial Brokerage

Job Description:

The Vice President, Commercial Brokerage has complete responsibility for the profitable growth and development of the commercial brokerage operation. This includes the successful development of customers, the selection and development of employees, and the ultimate execution of all shipments. They will work with the company and departmental sales staff to help close new customers as well as play a role in directly closing new customers themselves. The Vice President, commercial brokerage will be responsible for business planning, budgeting, P & L management, management of key metrics, employee productivity, and efficiency to deliver company objectives.

Core Duties & Responsibilities:

• Establish business plan and strategies to achieve branch objectives
• Develops relationships, business practices, and information flows to convert potential business to realized brokerage revenue and profit
• Select, coach, and motivate customer and carrier facing team members
• Manage processes, systems, incentive and recognition programs to ensure accountability for financial growth performance and profitability of transportation brokerage business
• Work with recruiting and departmental training entities to ensure defined recruiting and training programs are followed
• Ensures necessary documentation and communication with customers and carriers
• Ensures company policies are communicated, administered, and enforced (i.e., accounting, operational, safety, regulatory, and administrative)
• Operates within agreed budgets for the brokerage operations
• Understands sales performance versus target objectives, identifies reasons for variance, communicates results and implements necessary changes. Identifies and implements continuous improvement initiatives
• Other duties as assigned

• Self-motivated problem-solver with strong desire to meet customer needs
• Undergraduate degree in Transportation, Logistics, Management, or related field preferred.
• 7 - 10 years of experience in transportation/logistics with direct brokerage experience required
• 3-5 years in a supervisory/management role, preferably in brokerage leadership in a startup or fast-growing brokerage operation
• Working knowledge of brokerage systems.
• Carrier acquisition/capacity acquisition experience
• Experience in a customer-facing role
• Desire for a long-term career with an industry leading company
• Ability to present and maintain apositive corporate image in a fast paced environment
• Proactively establish and maintain effectiveworking team relationships with all support departments
• Must be proficient with MicrosoftOffice products including; Word, Excel, PowerPoint, Outlook, etc.

The ideal leader will be an engaging and collaborative executive with good listening skills, but a decisive style. With all of this must come a hands-on, detailed, action-oriented personality and style. S/he will have demonstrated the ability to provide a solid and approved vision to drive execution using wise judgement and inspiring trust. Stylistically, this person should be savvy, highly credible and collaborative, and have a partnering mindset across the company.

This individual will possess the following characteristics and skills:

• Proven Change Agent: Desire and ability to lead by bringing bold thought leadership to the sales and marketing functions. An inspiring leader who communicates passion, energy, and excitement with high emotional intelligence.
• Broad Business Perspective: Exceptional strategic skills and the ability to balance the intuitive and analytical. Has the proven ability to blend high level, strategic brand building skills with short-term, sales-focused initiatives.
• Performance-Driven: Not afraid to pursue innovative ideas and take calculated risks to continue to elevate and differentiate the Forward enterprise to bring value to all stakeholders. Demonstrates a real sense of urgency yet remains calm under pressure.
• Strong Relationship Builder, Communicator, and Influencer: An outstanding relationship builder with strong communication skills who can articulate concepts, initiatives, and goals with clarity to a range of constituents. Significant team-building experience with proven success in developing strong relationships throughout an organization and achieving buy-in across various constituencies.