Customer Insights Manager at Hewlett Packard Enterprise in Berkeley Heights, New Jersey

Job Description:

At Hewlett Packard Enterprise (HPE), we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. Our legacy inspires us as we forge ahead, focused and dedicated to helping our customers make their mark on the world.  What sets us apart? Our people. Our people’s relentless commitment to partner, innovate, and act.  If solving the world’s biggest technology challenges sounds like the right career path for you, read on. 

This role is responsible for driving customer and market insights in support of key company strategic initiatives and our go-to-market strategy. It requires a broad range of market research expertise, including end-to-end research design and execution, qualitative data analysis and reporting, and the ability to deliver insights that will drive strategic direction of the company and executive decision making.

Functioning as part of a global strategy team, the Customer Insights Manager will support critical go-to-market programs requiring experience in generating meaningful insights from customer and market data, as well as ability to leverage secondary data resources. This is a global role, targeting customers and markets in all major regions (Americas, APac, EU). This is a fast-moving and demanding position, requiring someone with the ability to pivot quickly and a constant desire to drive learning. The ideal candidate will be someone who enjoys analyzing and interpreting insights to enable fast-paced business decision making while working in a highly collaborative environment.

Strong business acumen, analytical thinking and decision making, and the ability to coordinate multi-function processes are keys to success in this role. This position reports directly to the lead of Market Insights, Research and Analytics.

Key responsibilities include:

• End-to-end management of key customer insights programs, including design, execution and delivery


• Development of strategic insights


• Management of secondary data investigations

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Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.