Sr. Storage Administrator at Lands End Inc in Dodgeville, Wisconsin

Job Description:

The Sr. Storage Administrator’s role is a hands-on position working as part of a distributed team managing daily data backup systems and jobs, as well as storage appliances globally across Lands’ End to ensure data protection, availability and security. This individual contributor also participates in the planning and implementation of policies and procedures to ensure job scheduling, backup efficiency, capacity management, system performance, offsite replication, and maintenance that is consistent with company goals, industry best practices and regulatory requirements. This role will have a direct responsibility in data storage migration to AWS infrastructure.

Responsibilities

• Monitor daily backup jobs and systems, troubleshoot/remediate failures,and escalate repeat failures to server support teams and/or appropriate suppliers.


• Design and distribute backup reports to system owners and stakeholders.


• This role will have direct hands-on responsibilities in Data Storage migration to AWS infrastructure.


• Enforce standards for system architecture in close collaboration with application owners, developers, end-users and stakeholders.


• Administer global backup solutions in keeping with long-term strategic plan for backup system management and platform maturity, including cross-platform/multi-cloud recovery, business continuity/disaster recovery, automation and cost optimization.


• Follow and contribute processes and procedures to be used by all responsible parties in system deployment, maintenance and administration activities in accordance with company policies, industry standards and recommended practices.


• Direct and audit third-party support activities for adherence to Lands’ End policies, procedures and architecture standards.


• Contribute to availability, data protection and system integrity strategies globally. Monitor to ensure these objectives are met and escalate exceptions through to resolution.


• Participate in upgrades, data migrations, system refreshes, etc.


• Perform critical incident response, troubleshooting and remediation activities during outages or periods of performance degradation.


• Represent Lands’ End in global change management processes for planned activities that might impact critical backup system availability, replication or performance.


• Cross-train with Storage team to provide supplemental support for enterprise storage solutions.


• Ensure the protection of the privacy of employee personnel records including, but not limited to, personal information about employees.


• Some Windows and Unix Server administration may be required.


• Perform other duties as assigned.
  
  

Qualifications

• Bachelor’s degree in Information Technology or related field or equivalent industry experience is required


• A minimum of 3-5 years in IT industry specifically in backup system administration and/or pertinent technical certifications are preferred


• Good understanding of backup architecture design techniques, theories, principles and practices


• Working technical experience with designing, building, installing, configuring and supporting backup systems and management software


• Good communication skills, both oral and written are required


• The ability to work alone and in cross functional teams is required


• You must possess good organizational and time management skills and be willing to work unusual hours and occasional overtime


• The ideal employee will be highly self-motivated and directed


• Strong understanding of Windows Server, Unix and MAC OS.


• Experience with industry standard storage and backup systems such as Isilon, NetApp, Nutanix, Code42 and CommVault.


• Experience with Cloud Native Backup Technologies - specifically geared towards AWS and/or Azure

Information Technology