Job Description:

Network Specialist II

Job Locations

US-WI-Madison | US

Overview

A Network Specialist II is a highly technical position who will be responsible for completing complex, medium to large network design, engineering, configuration, and operational tasks and projects with minimal supervision on TDS's combined voice/video/data network infrastructure. This position will provide subject matter expertise in a number of network technologies, will have significant interaction with vendors, and will mentor other team members. A Specialist II will proactively improve processes and standards.

A Network Specialist II will perform these duties in one of the following Network Operations functional areas:

Network Infrastructure Planning
• Network Engineering


• Data Network Engineering


• Technology Development


• Operational Readiness


• Network Translations


• Circuit Design


• Network Design


• Configuration Management


• Advanced Technical Support


• Service Activation

TDS Telecommunications LLC (TDS Telecom/TDS) delivers high-speed internet, TV entertainment, and phone services to nearly 900 rural, suburban, and metropolitan communities across the U.S. With more than 1.2 million connections, TDS is one of the fastest growing technology companies in the United States. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 1 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visittdstelecom.com.

Responsibilities

• Understands and follows established processes, and completes assigned work in accordance with established quality measures to Plan, Engineer, Implement, Optimize or Operate TDS's combined Voice/Video/Data network infrastructure.


• Makes use of quality improvement techniques, and drives team process/standards improvement.


• Mentor co-workers on essential TDS network technologies, processes, network equipment, and products.


• Utilizes vendor contact in accordance with TDS contractual obligations. Understands and initiates appropriate level of vendor use.


• Grow technical skills as they pertain to TDS's network infrastructure through a variety of mechanism including self-training, formal classes and coaching.

Qualifications

Required Qualifications

• Bachelor's degree (or higher) -OR- 4+ years of professional experience.


• 4 + years' experience in Voice/Data/Video networking.

Other Qualifications

Technical:

Is familiar with the following area and has subject matter expertise in multiple technologies and their inter-workings:

• Broadband and narrowband access technologies including (but not limited to) POTS, xDSL, T1, DS3, PRI, BRI, WiFi, WiMAX, PON, OCX.


• Transport technologies including (but not limited to) SONET, ATM, Ethernet, POS, DWDM, WDM.


• Voice Switching technologies including Legacy TDM and Softswitch technologies.


• TCP/IP technologies including (but not limited to) routing and routing protocols (e.g., OSPF, BGP, etc.), subnetting, multicast, tunneling, bridging, MPLS, IP quality of service, traffic engineering, VoIP and IPTV.


• Power Concepts associated with AC and DC power equipment and HVAC implementations in both cabinet and building applications.


• Customer premises equipment including (but not limited to) Routers, PBX, Handsets, set-top boxes, home wiring concepts

Additional Skills:

• Able to coordinate/lead a small cross-functional group to work specific network issues.


• The ability to manage changing priorities for yourself and others and to handle several complex network tasks concurrently with minimum assistance required to help set priorities.


• Scope of responsibility is primarily set by employee with minimum input from their manager.


• Able to work with diverse individuals/teams/customers. Able to interact and work with others as part of a team. Understands the role s/he plays on the team, and how his/her work supports the team's goals. Often leads small groups and projects.


• Able to take the lead to get complex issues resolved. Has the knowledge and skills to escalate issues when appropriate. Possesses expert knowledge of internal processes and tools.


• Ability to work within a changing environment.


• Good organizational and written/verbal communication skills.


• Good presentation skills. Able to present technical concepts to project teams/management.


• Positive attitude and team focus are required.


• Requires software knowledge and skills in business and office applications, such as spreadsheets, database applications, word documents, network drawing tools, basic network applications (telnet, FTP Client, FTP Server) and basic Unix tools.


• The ability to make timely decisions.


• The ability to organize priorities to achieve maximum performance cost effectively.


• The ability to work as part of a team, assist in large projects and lead projects/groups.


• Basic mathematical and statistical analysis.

Other:

• Ability to travel as necessary if the needs of the business dictates.


• If the needs of the business dictate, perform network tasks outside normally scheduled business hours to complete project work, provide on-call support and/or implement scheduled network changes.

Physical Demands and Work Environment. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

As a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please clickhere.

At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture,click here!