IT Assistant Manager at Fairmont El San Juan Hotel in Carolina, Puerto Rico

Posted in General Business 28 days ago.

Type: Full-Time

Job Description:

Assistant IT Manager

Fairmont El San Juan Hotel IT Assistant Manager provides user training and support of all hotel systems, network enhancements, hardware and software support. Assist with the implementation of technology initiatives with corporate IT to ensure alignment with overall Fairmont direction

What is in it for you:

  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

  • Provides consultative advice to on-site users related to software applications, hardware and network connectivity.
  • Implements solutions to user challenges and concerns associated with the use of personal computer equipment.
  • Assists in promoting inter-departmental effectiveness and efficiency for optimum utilization of system resources.
  • Responsible for the Fairmont / Accor Technology Network Administrator in compliance with HHC Standards.
  • Coordinates upgrades and is responsible for the directory structure on network servers.
  • Manages, performs diagnostic and corrective measures relative to performance of LAN and network servers.
  • Manages shared technology resources
  • Works closely with property management to ensure smooth running of the network and assists in helping to maintain the site systems.
  • Supervises IT Specialists to ensure timely department support
  • Assist with other areas of IT as required.
  • Support other departments as needed.
  • Support hotel guests as needed.
  • Perform other duties and responsibilities as assigned or required.
  • Attend meetings/training as required by management.
  • Perform other duties as requested by management

Your experience and skills include:


  • 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience.
  • Experience in a hotel or related industry helpful

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS