Corporate Responsibility & Diversity Program Manager at Ohio Farmers Insurance Company in Westfield Center, Ohio

Job Description:

BUILD YOUR FUTURE, WHILE PROTECTING THEIRS.

You will be challenged. Rewarded. And valued for your unique experience, background and perspective. Join a team where hard work pays off and original thinking is celebrated. As you build your future at Westfield, you will quickly learn that protecting our customer's future is at the heart of what we do. We deliver on our promise to help restore lives and rebuild businesses when the unexpected happens. Building relationships has been a part of our culture since 1848.

Be a part of a team that recognizes and appreciates those who take initiative, seek opportunity and strive for innovation in a changing world.

It's Our Responsibility

We're humbled to have a story that spans three centuries. In return, we feel a deep responsibility to move our community forward.Our philanthropy complements the work we do every day by supporting nonprofit partners that help families push through troubled times. But it's more than money. We volunteer side-by-side to build homes, distribute food and mentor youth. We know that when we are included and valued, we are comfortable being ourselves at work. Since launching employee resource groups in 2012, we've come to better understand one another. Our diversity and inclusion efforts are integrated within our business operations and we seek opportunities to engage in this space with our agents, customers and the community because we know this will help us outperform. Reducing our impact is also important. Our new spaces reduce environmental impact by using less water and energy. By donating old furniture and materials to schools, nonprofits and parks, we diverted waste from landfills. We increased our recycling capabilities while decreasing the availability of non-recyclable Styrofoam and plastic straws.

Corporate Responsibility & Diversity Program Manager Job Summary

Salary Range: $77,713 - $101,027

Location: Westfield Center, OH Home Office is preferred, but open to remote workers within Westfield's operating territory

The Corporate Responsibility & Diversity Program Manager advances Westfield's employee facing corporate responsibilities initiatives. Promotes Westfield's Diversity and Inclusion (D&I) strategy by managing Westfield's Employee Resource Groups (ERGs). With support from the D&I Operations Leader and the ERG Executive Sponsor, directs and advises ERG leadership and ensures that the ERG functions at a high capacity and drives business impact. Oversees all corporate volunteer engagement for the enterprise.

Essential Functions (primary functions and/or reasons the job exists in order of importance)

1. Manages all employee-facing, corporate-sponsored Corporate Responsibility (CR) activities with support from Community Investment (CI) Leader and Diversity & Inclusion (D&I) Operations Leader (ERGs, corporate sponsored employee engagement volunteer activities, donation drives, outreach, and education and awareness programs).


2. Manages relationships with supporting units across the company to successfully leverage resources and minimize duplication of efforts (i.e. event planning, marketing communications, Analytics Resource Center).


3. Develops and standardizes processes to ensure efficiency, effectiveness and the proper assessment of risk (in partnership with HR and risk departments). Leverages software and collaboration tools for effective and accurate data collection. Manages and ensures communications of policies for employee engagement events; ensures safety polices are in place for off-site events.


4. Functions as the project manager for assigned projects that support Corporate Responsibility (e.g. D&I and CI goals and objectives).


5. Serves as champion of the company's corporate responsibility activities. Represents Westfield at various events, including trainings, orientations and community events.


6. Keeps current on emerging issues that have the potential to affect Westfield's brand and business. Key areas of focus include disaster recovery, family stability, safety, and diversity, equity & inclusion, ERGs, and corporate volunteerism.


7. In partnership with Change Management and Communications Manager (CMCM), highlights the impact of employee engagement activities to develop information for the corporate website, social media, intranet (e.g. WeConnect, SharePoint), and presentations to business units and stakeholder groups. Generates and catalogs visual content (photos and video) from employee engagement initiatives.


8. Develops, implements and periodically revisits ERG and employee volunteerism strategy to deliver more streamlined operations, effective employee engagement and increase business impact.


9. Provides effective guidance and oversight to ERGs and their leadership teams, ensuring alignment and integration of ERG strategic plans, budgets and programming with the goals of the overall D&I Office.


10. Manages other key ERG platform components, including:
    
    
    
    1. Leader selection (in partnership with Talent Acquisition team), appointments, and on-boarding/training.
    
    
    2. Planning and execution of the annual ERG Summit.
    
    
    3. Developing ERG performance metrics and dashboards.
    
    
    4. Leveraging data analytics to identify opportunities and provide recommendations.
    
    
    5. Coordinating with the D&I Office to facilitate the ERG budgeting process and tracking ERG spend.
    
    
    6. Partnering with the CMCM and enterprise communications team to develop ERG communications strategy, guidelines and templates. Overseeing strategy and working directly with applicable ERG leadership to ensure consistent execution.
    
    
    7. Collaborating with ERG leadership, the D&I Office, executive sponsors and other parts of the business to develop new opportunities to drive business outcomes and execute strategies for retention, engagement and promotion of diverse talent.
    
    
    8. Serving as the ERG ambassador to the company and other key stakeholders promoting the ERG value proposition to better engage with current and future employees.
    
    
    
    


11. Travels occasionally in order to participate in special assignments, training, and/or travel between office locations.

Desired Qualifications/Experience/Certification/Education (in order of importance)

1. 5+ years diversity and inclusion experience that includes achieving business results by working with employee networks/resource groups (i.e. ERGs) and/or diversity councils or related experience (e.g. D&I recruiting initiatives, workforce management, affirmative action planning).


2. Experience working across different business functions and building relationships with key stakeholders and champions.


3. Experience designing data-driven programs that are aligned with and achieve business goals and objectives.


4. Ability to clearly articulate and reinforce diversity and inclusion strategy and the company's business case for diversity.


5. Experience promoting awareness and understanding of multiple facets of diversity: cultural, ethnic, racial, religious, gender, educational, age, sexual orientation, linguistic, professional, and other differences that make us unique.


6. Forward-thinking, detailed-oriented, personable, excellent written, verbal, and presentation skills.


7. High level of computer literacy - particularly Microsoft Office Suite (i.e. high level of proficiency in Excel, PowerPoint, and Word).


8. Experience collecting, analyzing and sharing/summarizing data via various mediums including Excel, PowerPoint.


9. Project management experience handling complex projects simultaneously.


10. Experience meeting deadlines and managing competing priorities in a dynamic work environment.


11. Valid driver's license and a driving record that conforms to company standards.

Physical Requirements (specific to the role)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to work effectively in an office environment for 40+ hours per week (including sitting, standing, and working on a computer for extended periods of time).


• Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone, computer, web, voice, teleconferencing, e-mail, etc.


• Ability to travel as required.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

We are an equal opportunity employer/minority/female/disability/protected veteran.

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