Field Claims Adjuster - Property at Alliant Insurance Services in Coeur d'Alene, Idaho

Job Description:

Position at Alliant Insurance Services

With a history dating back to 1925, Alliant Insurance Services is one of the nation's leading distributors of diversified insurance products and services. As one of the 10 largest insurance brokerage firms in the U.S., Alliant operates through a national network of offices providing property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide.

More information is available on the company's web site at:www.alliant.com.

SUMMARY

Responsible for investigating and researching a medium volume of low to moderate complexity casualty claims, determining coverage, negotiating settlements and making recommendations on legal and coverage issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Contacts all parties involved in the claim to complete full investigation of the facts and damages relevant to the claim;


• Identifies potential coverage issues and refers claims to Claims Unit Leader as needed;


• Determines liability and evaluates damages of all exposures related to the claim;


• Documents findings of investigation;


• Interprets and applies the insurance policy to the exposures presented within each assigned claim;


• Analyzes claims to determine the nature of the loss, coverage provided, and scope of claim;


• Adheres to all state specific laws and regulations;


• Negotiates the settlement of claims within authorized levels;


• Manages assigned claims until resolution has been reached, with the exception of those requiring special handling;


• Escalates claims exceeding authority limits to supervisor;


• Provides effective and timely communication to all internal and external customers;


• Identifies exposures and establishes reserves on assigned claim files;


• Identifies and refers exposures requiring special handling (such as recovery, fraud, or escalation) in a timely manner;


• Creates and manages timely, clear and accurate documentation and work flow throughout the life of a claim in accordance with the Standard Operating Procedures;


• Provides claim support under catastrophic circumstances as needed;


• Provides guidance and advice to less experienced claims representatives as needed;


• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);


• Other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

Bachelor's Degree or equivalent combination of education and experience

Minimum 5 years of experience in claims or related work experience

Completion of licensing exam and continuing education requirements as necessary to secure and/or renew the licenses in assigned jurisdictions

Successful completion of an internal special training program required for the additional types of claims (bodily injury)

Progress toward an insurance designation such as AIC/AIM/CPCU/SCLA programs

SKILLS

Excellent verbal and written communication skills, including telephone and listening skills

Excellent customer service skills

Excellent interpersonal and leadership skills

Strong analytical skills and problem solving skills

Strong organizational and time management skills

Proficient in Microsoft Office Suite - Excel, Word, Outlook

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Submit Resume" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.