Collateral Srvc Specialist II at JPMorgan Chase Bank, N.A. in Chicago, Illinois

Job Description:

Qualifications

• 2-3 years of prior loan operations experience in a banking or financial services industry, preferred
• Prior experience with processing legal loan documentation, preferred
• Proficient in Microsoft Office applications
• Ability to interpret standard reports and forms
• Excellent interpersonal and written/verbal communication skills
• Exceptional customer service skills
• Ability to effectively multi-task and prioritize workloads while working within tight service levels
• Strong organizational and time management skills
• Demonstrate attention to detail and accuracy with completed work
• Ability to work independently and in a group setting to ensure team's objectives are met

Additional hours and/or mandatory overtime may be required during peak volume periods and based on other business needs.

Objective:

• Receives loan and collateral documents from our LOB/ mid-office partners to be prepped and scanned into appropriate imaging applications. Identifies collateral documents that need to be sent for recording to place the Bank's lien or safekeeping. Sorts, researches, and distributes U.S postal incoming mail to the appropriate teams. Prepares documents for offsite record retention.

Job Responsibilities

• Receive and sort all incoming loan documents and mail items

• Identify collateral documents that need to recorded

• Prepare physical loan documents for scanning/ imaging

• Operate and maintain high speed Kodak scanners

• Key and update collateral information on the applicable collateral system

• Handle incoming checks and prepare corresponding GL tickets

• Research and respond to internal and external requests

• Meet and exceed established Service Level Agreements

• Maintain inventory of loan files and coordinate retrieval and pick up files with Iron Mountain

• Understand and adhere to the Firm's policies and established procedures
• Assist with outside BAU projects and remediationJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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