Job Description:

Specimen Processor

Job Locations

US-AZ-Phoenix

Summary of Major Responsibilities

The Specimen Processor is responsible for the accurate receipt, preparation for testing, and storage of all specimens while and providing excellent service to clients. This is a technical position requiring excellent customer service, accuracy, organization, and prioritization.

Essential Duties and Responsibilities

Include but are not limited to the following:

Accession and data entry of incoming specimens into the Laboratory Information System (LIS).
• Review requisitions for completeness and assure proper collection, identification, labeling, and specimen integrity by following the laboratory's procedures for specimen handling, accessioning, and storage.


• Maintain detailed records of specimen rejection and problem logs.


• Triage specimens to the appropriate department.


• Contact external pathology laboratories to acquire necessary patient samples for test orders, as necessary.


• Assist with specimen shipping coordination and communicate testing status and non-conformance to collection sites, as needed.


• Work with collection sites to resolve communication problems, as needed.


• Obtain necessary clinical information for the purpose of quality control and billing for testing; interact with billing service to assure necessary clinical information is provided.


• Engage with ordering physician offices staff, patients, and payors to verify coverage and obtain preauthorization for testing, as needed.


• Follow up on issued final reports and the return of any related patient testing samples to their originating laboratory.


• Maintain patient privacy and adhere to any applicable HIPAA regulations.


• Assist in daily lab functions and responsibilities and perform general laboratory duties expected of maintaining a CLIA certified laboratory to include quality control activities.


• Strong human relations, communication, and organizational skills.


• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.


• Support and comply with the company's Quality Management System policies and procedures.


• Regular and reliable attendance.


• Ability to work designated schedule.


• Ability to work overtime as needed.


• Ability to work on a computer and phone simultaneously.

Qualifications

Minimum Qualifications

• High School Diploma or General Education Degree (GED).


• Demonstrated ability to communicate effectively with healthcare and research professionals.


• Authorization to work in the United States without sponsorship.


• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

• Associates Degree in a biological science field.


• Experience with handling medical specimens.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company's affirmative action program are available to any applicant or employee for inspection upon request.