Install Technician (Coastal Plain region) at Vector Security, Inc. in Greenville, North Carolina

Job Description:

As a Field Installation Technician, you'll be tasked with installing security systems in residential customer settings.  You'll work closely with our outside sales team to ensure our customers receive the highest level of professional care from start to finish. Our goal is to give each customer a personalized experience tailored to their specific needs and you'll play an important part in that experience. 

The successful candidate will have an immediate and distinct impact on the experience of Vector customers and therefore a strong record of customer obsession, high judgment, and delivery of results are key requirements for the role. Additionally, the successful candidate must have a curious mind and a desire to learn new technology as the role will support a variety of smart security products.

This position will cover the Coastal Plan Region.

Core Job Duties:

• Travel to customers sites to install or help troubleshoot technology products


• Identify opportunities to enhance customers experience during the visit by going above and beyond the initial customer request


• Advise customers on products that meet their needs


• Maintain a positive and professional demeanor, always portraying the company in a positive light


• Share customer feedback and insights with fellow field technicians and other Vector teams


• Flexibility with full-time schedule, including weekends/evenings

Required Qualifications:

• High school diploma or equivalency


• Valid drivers license


• Minimum of 2 year of experience installing wired and/or wireless security systems


• 
  

  Alarm.com experience (preferred)

  
  

Along with competitive compensation and career advancement opportunities, we offer a comprehensive “Total Rewards” package. Qualifying employees receive:

• Medical, dental, and vision coverage


• Company paid life and AD&D insurance


• Company paid short- and long-term disability


• Voluntary benefit products


• 401k retirement savings plan after just 60 days


• Paid time off for vacation, sick and floating holidays


• Tuition reimbursement


• Employee Assistance Program (EAP)


• Vehicle will be provided

Why Join Us?

Two-time winner of Dealer of the Year from SDM Magazine, two-time winner of the Police Dispatch Quality (PDQ) Award, and multi-year winner of the Central Station Operator of the Year Award from The Monitoring Association. Top 5 largest security company. Sure, we’ve got the hardware and the recognition, but the real reason to join Vector Security is our people. People who are passionate about the work they do. Energetic people who innovate, who take on new challenges. People, perhaps, like you.

And when we find good people, we hold on to them…through career advancement opportunities, internal promotion, continuing education, and performance incentives.

So whether you’re a proven leader in your discipline or looking for new challenges, Vector Security may have the right opportunity for you. We seek driven, proactive, talented individuals who are excited about what the future holds. Because we are. Come join us and find out for yourself!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, transgender, veteran or disability status.

 

Experience

Required

• 3 - 5 years: Field Installation Experience

Education

Required

• High School or better

Licenses & Certifications

Required

• Drivers License

Preferred

• NICET Fire Level II


• NTS

Skills

Required

• Troubleshooting


• Maintains high level of professionalism


• Ladders / working with ladders


• Hand tools / working with hand tools


• Drills / working with drills


• Communication

Behaviors

Required

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

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