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Senior ServiceNow Developer at Broadleaf, Inc. in Adelphi, Maryland

Posted in Information Technology 11 days ago.

Type: Full-Time

Job Description:

Broadleaf, Inc has been featured as one of Inc. Magazine's "Top 5000 fastest growing companies". Broadleaf, Inc has established itself as #20 (2021) from #146 (2020), #733 (2019), and #1730 (2018).

Founded in 2009 and headquartered in Virginia, Broadleaf is a Native Hawaiian Organization (NHO) owned small business. We are a mature 8(a) firm who has achieved Capability Maturity Model Integration (CMMI) Level 3 for Development, CMMI Level 3 for Services, and ISO 9001, ISO 27001, and ISO 14001 certifications. These quality improvement programs directly influence our management and technical solutions.
Unlike other small businesses, our certifications prove that we have mature processes and procedures which will be used to deliver a high-quality service to our clients.

What is an NHO?
Native Hawaiian Organization or NHO is a community service organization serving Native Hawaiians in the State of Hawaii which is a not-for-profit organization chartered by the State of Hawaii, is controlled by Native Hawaiians, and whose business activities will principally benefit such Native Hawaiians.

Our NHO’s Mission
NHO is a non-profit organization designed to benefit the Hawaii people through the development and advocacy of Science, Technology, Engineering and Math (STEM) education and by promoting Hawaii’s role as America’s Gateway to the Pacific.
Our NHO supports this missions through an agenda that facilitates community resilience, development, economic prosperity, and strengthens Hawaii’s relationships with its Asia-Pacific neighbors.

Job Location: REMOTE; Army Research Lab (ARL), Adelphi, MD or Aberdeen Proving Ground (APG), MD

This role requires an experienced ServiceNow Developer (not a ServiceNow Administrator) to work in a Department of Defense (DoD) environment.  This role is to design and develop core and tailored ServiceNow applications for our product owners and customer stakeholder from end to end. The candidate shall work with team members, product owners, customers and end-users to understand their requirements, current architecture, and approach needed to develop for the success of the product. The candidate’s design will set the standard for future development, so the team may craft an architecture which resourcefully works with existing infrastructure without compromising security.

Primary Responsibilities:

  • The candidate for our ServiceNow Developer position will work with customers and within a small development team to design and develop ServiceNow web application solutions, migrating existing applications from legacy platforms to a newer robust infrastructure. Analysis of existing customer requirements with attention to how improvements can be made will be critical to the success of this position.

  • The candidate is expected to actively participate in requirements capture and definition meetings with the client, and may be responsible for application architecture, development, deployment, administration, and systems testing. Additionally, the candidate must be equally comfortable working independently or with team member, be self-motivated, exhibit exceptional problem-solving skills, and have an aptitude for learning new technologies.

  • Service Portal Development experience, including experience with Bootstrap, AngularJS, SCSS, JavaScript, HTML, and jQuery.

  • Experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists), and enhancing the user interface to provide a custom look and feel.

  • Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.

  • Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

  • Experience with software design and development.

  • Strong experience with ServiceNow development, including core ITSM tables, Glide, scripting, business rules, client scripts, data imports, custom apps, and development methods.


  • Must be a US Citizen

  • Four (4)+ years of ServiceNow Developer experience

  • Excellent written and verbal communication and team-oriented skills

  • Experience in/knowledge of the Agile Software Development Lifecycle, including Scrum and Kanban

  • Proficiency in JIRA and MS Office Suite

  • Strong analytical skills

  • Problem-Solving

  • Communication Skills

  • Report Writing

  • Workflow diagram creation

  • Experience working with the JIRA application

  • Other duties as assigned

Security Clearance Level:

  • NACI-T1 Clearance or higher


  • Bachelor’s Degree in Computer Science or similarly related field (4+ years of additional experience can be substituted for bachelor’s degree.

Certification(s) preferred:

  • CompTIA Security+ Certification

  • ServiceNow Certification

**This is a W2 position only**



  • Health, Dental, Vision, 401K Matching, AD&D Insurance  

EEO Employer F/M/Vet/Disabled