As the Product Portfolio Manager for Small Business Deposits, you will orchestrate the strategic planning and readiness of our product development across our deposits and cash management product lines to ensure Chase for Business continues to lead in the integrated financial product space.
The Business Banking Deposits team is seeking a highly effective Vice President, Small Business Deposits Product Portfolio Manager to join the organization to support transformation across our deposits, merchant services, and cash management product lines. The role will lead the strategic planning, organizing, and reporting across all initiatives for Small Business (SB) Deposits. This person will work closely with the SB Deposits Product Owner and Technical Partner to ensure the SB Deposits book of work is strategically delivered. You will be become the critical resource on product development readiness within the agile context. This dynamic opportunity will work in a highly collaborative environment with direct influence on existing and future products and services we offer.
Business Banking (BB) supports 2.4 million+ clients across the U.S. with 200,000+ clients that are aligned with one of our dedicated Business Relationship Managers. Business Banking serves clients with business revenues up to $20 million and partners with other lines of business to provide customers with a wide suite of products such as card payment acceptance and other Merchant Services, Cash Management and treasury services, credit originations, and Digital tools and experiences.
Maintain oversight of the overall Small Business Deposits product development portfolio and work directly with Product Owner to strategically plan development and readiness across initiatives
Orchestrate across all SB Deposits initiatives to ensure Area Product Owners fulfill key readiness activities throughout the course of new product development and release
Guide Area Product Owners through the necessary governance and compliance functions to gain approval to move towards the general availability release
Prepare executive level presentations, communications, and reporting to convey the overall state of Small Business Deposits product development
Maintains an ongoing deep knowledge of customer and user experience insights and journeys
Ensure collaboration between the Deposits Product team and technology partners to ensure alignment between product and technology in terms of overall status, risk, and dependencies
Supports a strong controls environment and audit framework
Define, document, and communicate standardized Agile delivery processes to be adopted by the Small Business Deposits organization, as well as supporting transition to New Product Architecture
Define key performance indicators for status reporting and applying strong data analytical skills in order to produce meaningful metrics for managing Agile delivery
7+ years of experience in the role of Project Manager / Program Manager / Project Delivery lead within a financial services or technologically oriented company
Strong abilities within collaborative applications such as Confluence, SharePoint, and Jira
Must have a proven track record in strategic problem solving, working closely with product and technology development teams and driving operational execution
Experience working through the entire lifecycle of complex application build-out and delivery
Ability to prioritize and thrive in a fast-paced environment while building and leveraging partnerships
Fluent understanding of project management framework and methodologies
Proven leadership qualities as well as high performance track record
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.