Inside Sales Representative - Watsco Ventures at Carrier Enterprise LLC in Richmond, Virginia

Job Description:

2401 Dabney Road, Richmond, Virginia 23230
22675 Dulles Summit Court, Ste 150, Sterling, Virginia 20166

CE Mid-Atlantic/Mid-South currently has an exciting Inside Sales opportunity to be based in either Richmond, VA or Northern VA (Sterling, VA). This position may qualify to work remotely in a hybrid capacity with some office availability.

This role serves as the primary point of contact for helping HVAC contractors improve and scale their business by offering our portfolio of technology-enabled products and services. The portfolio is built through a combination of in-house development in our partnership with Watsco Ventures (OnCallAir & CreditForComfort) and strategic partnerships, investments or acquisitions through Watsco (HouseCallPro & AlertLabs). The ideal candidate must recognize the needs of the HVAC business and then convince the principals of the business that the software based tools offered by Watsco Ventures will meet those needs. This is a collaborative effort that will be built with a team of overachievers who excel in execution, collaboration, problem solving and results.

As an Inside Sales Representative, you will support the HVAC Aftermarket & Special Products division by providing technical support and selling products and/or services via the telephone or online. You will seek new business opportunities by responding to sales leads and targeting untapped markets in the state of Virginia who can benefit from our vast array of HVAC products.

• Increase contractor enrollment and their continued utilization of our Watsco Ventures software based tools.


• Pro-actively communicate and build relationships with our HVAC contractor partners, CE sales associates, and Watsco Ventures team members


• Develop and conduct presentations of our products, software tools, and value proposition to principals of HVAC companies and CE sales associates


• Collaborate on the development of marketing initiatives intended to increase qualified lead opportunities that you then work to convert into enrollments


• Ensure monthly, quarterly, and yearly individual quotas are exceeded


• Input your communications, schedules, and tasks in our CRM and utilize that data to improve enrollment of Watco Ventures tools.


• Work closely with the Watsco Customer Success team to onboard and support customers


• Gain expertise in the Residential HVAC industry, the operations of an HVAC contractor, and the software market for home service providers

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

• High school diploma or GED equivalent required; AA/AS preferred


• 1-3 years of sales or marketing related experience


• Self-motivated with a pro-active approach to achieving goals


• Thrives in a fast-paced, goal oriented sales environment


• Ability to work autonomously while maintaining focus and high work ethic


• Knowledge of Microsoft applications such as Forms, OneDrive, SharePoint, PowerPoint, etc