Posted in Other 7 days ago.
Job TitleTechnical Service Engineer (Columbus OH and surrounding areas)
RequisitionJR000011472 Technical Service Engineer (Columbus OH and surrounding areas) (Open)
LocationField Based Location - USA082
Additional LocationsCleveland, OH
Mallinckrodt's Critical Care Therakos Systems is a global leader in advancing the science of extracorporeal photopheresis (ECP). As we look to drive the next phase of Therakos' growth, we are seeking to expand our team with talented leaders and professionals. Mallinckrodt offers a range of opportunities to work and grow in an organization built around innovation and centered on patients.
The Technical ServiceEngineer will be responsible for maintaining, repairing and servicing Therakos equipment in an assigned geography. On-going training and support will be provided. Therakos System is positioned to grow and the service organization will be required to mirror that growth with customer support.
Education / Experience / Skills:
Bachelor's degree preferred in medical technology, biomedical engineering or related field. Technical certificates considered.
Minimum of 2 or more years' experience in maintenance of equipment, preferably in the field of Medical Devices
Familiarity with Quality Systems and ISO regulations - (cGMP, ISO) Basic computer skills with proficiency in Microsoft office applications
Writing skill necessary to effectively communicate technical /clinical information to others
Verbal skills to clearly and concisely communicate information to customers
Experience with SAP, Master Control or like database.
Computer literacy is required
Strong customer focus and teamwork aptitude with well-developed interpersonal, communication and listening skills
Analytical and technical mind-set with demonstrated troubleshooting skills Ability to handle multiple activities, with flexibility to adapt to urgent situations
Must be capable of individual initiative to prioritize and coordinate service activities and travels with direct colleagues
Organize and express ideas clearly - both verbal and written Enthusiastic, dedicated and committed approach to work
Experience in a regulated, and/or global environment is highly desired.
Sound organizational and prioritization skills
Ability to work with and establish solid relationships with diverse groups of individuals both inside and outside of the organization.
Ability to work effectively with multi-functional teams
Will interface regularly with several functional areas within the company, including but not limited to, Customer Care, Service and Support, R&D Engineering, Sustaining Engineering, Sales, Marketing, andMedical Affairs teams (CS, MSL)
Home office working conditions. Significant travel may be necessary for servicing customer needs