Sr. Technical Writer at Cubic Corporation in Boston, Massachusetts

Posted in Other 11 days ago.

Job Description:

Business Unit:

Cubic Transportation Systems

Company Details:

Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.

Job Details:

Job Summary: Develop, write and publish technical documents to meet external customer contract requirements and schedules. These requirement deliverables are referred to as Contract Data Requirements Lists (CDRLs). Documents are focused on the operation and maintenance of large-scale, infrastructure solutions and intelligent travel applications for major global city transportation industry customers. Documentation subject matter includes back office financial & accounting operations, reporting and reconciliation. Documentation content also includes transit devices operation and maintenance services plans, processes and procedures. CDRL technical writing includes understanding contract requirements, researching needs, conducting meetings with peers and customers to collect content, writing, editing, data collecting, and publishing required documents. This position typically works under limited supervision and direction.

Essential Job Duties and Responsibilities:

  • Research, understand and ensure that document requirements are met.

  • Collaborate with project/program/product management, engineering and other technical subject matter experts (SMEs) as necessary to collect and organize the required content for documentation.

  • Write documents (CDRL) from process documents, engineering drawings, actual equipment, or descriptions provided by subject matter experts (SMEs).

  • Publish/release documents for formal delivery to the external customer. This includes validating the document internally (via approvals), formally releasing the files via the Configuration Management process, and working with Data Management to formally submit the document(s) to the external customer.

  • Keep records of tasks completed and provide summaries of items needed to complete each CDRL document.

  • Estimate hours for CDRL documents, as needed.

  • Provide status/percent complete to stakeholders periodically and upon request.

  • Provide risk assessments to the program lead with respect to development of CDRL documents.

  • May be required to support other activities to whatever extent their skills and knowledge may allow.

Minimum Job Requirements:

Four-year college degree, or equivalent, plus at least four years' experience writing technical manuals. Familiarity with International Organization for Standardization (ISO) quality requirements for technical writing. Proficient in WORD, Excel, PowerPoint and VISIO. Graphics art skills and experience is a significant plus. Experience with hardware O&M documentation is a significant plus. Experience with financial and accounting documentation is a plus. Must have strong computer skills and the ability to perform multiple tasks simultaneously. Must communicate effectively, both verbally and in written form.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.

Worker Type: