Customer Success Manager, SailU at SailPoint Technologies, Inc in Austin, Texas

Job Description:

Customer Success Manager

Extreme weather, natural disasters, and bio-diversity loss.. what comes next? That™s right, data fraud/ theft and cyber-attacks. The world economic forum lists these as the top global risks in the modern-day.

Did you know, 88% of organizations struggle with cloud security, and over 44% of companies have suffered a cyber-attack in the last 12 months, at an average cost of over $4m per breach! Ouch.

These are huge challenges. Think you™re up to it?

Your Opportunity

Join the SailPoint team and be part of the voyage at one of the most exciting companies you™ve probably never™ heard of. Before you say, I™m not that into boats, have a peek behind the sail and discover for yourself how we lead an industry we helped pioneer and how, as a fellow crew member, your impact will help solve for real-life issues and challenges around identity management, and uniquely helping companies protect themselves against data fraud/ theft and cyber-attacks.

We are evolving our vision by delivering future solutions in the Cloud and arming businesses with the tools they need to keep sensitive data safe and secure " the way it should be.

Do you have a college degree in Computer Science, Business, Communications or something similar?

Are you open to learning and adapting, able to build relationships, a team player and able to work independently?

Are you the kind of person who rolls up their sleeves and is hungry for more?

If you have answered YES to these questions, you may be exactly who we are looking for to join our crew! We have a fantastic opportunity to join our team full-time, beginning in the summer of 2021. You™ll be starting off alongside several other teammates from across the US to officially kick off your career with SailPoint. The multi-week experience will take place in our Austin headquarters and will prepare you for a successful journey on the team, all while learning about our unbeatable culture.

A little bit about us:

We™re a fun group (if we do say so ourselves) and also critical to ensuring our customers have the best experience of SailPoint. We like to work smart, so we can make time for ourselves, and we come from all different backgrounds (education, geography, previous work experience , etc.) and use this to our advantage.

As part of the CSM team you will have the chance to:

• Hone your skills and develop in a customer-engaging role


• Learn about the business of identity


• Think creatively about ways to continuously improve how to build and maintain relationships with customers


• Ensure customers are highly satisfied and maximize the value they get from SailPoint


• Work as part of a passionate, high performing team. Mentored senior CSMs to help launch your career.

Join our Crew!

To find out more, visit www.SailPoint.com or follow us at #SailPointCrew

SailU

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.