Sr Technical Training Specialist at Evoqua Water Technologies, LLC in Colorado Springs, Colorado

Posted in General Business 10 days ago.

Type: Full-Time





Job Description:

Evoqua has the strength of a major global business while embracing the entrepreneurial spirit of a startup. Our innovative products have been solving the world's water problems for more than 100 years. Today, we are building on that strong history of success - transforming water for our customers enriching the lives of consumers.

Evoqua's unparalleled portfolio of proven brands, advanced technologies, mobile and emergency water supply solutions and services helps cities across the world provide and discharge clean water, and equips the leisure and commercial industries to maximize productivity and profitability. Every day, millions of people and thousands of companies rely on Evoqua Water Technologies to help meet their needs for clean water.

What does it mean to work here. . .

Our Mindset: We put customers first. We know we succeed only when our customers succeed. To that end, we make decisions at lowest possible levels, at fastest possible speeds - freeing employees to respond to customers quickly and effectively without sacrificing safety or quality.

Our organization: We work as "One Evoqua". We collaborate across our global enterprise. In an increasingly competitive marketplace, no single product, group or unit succeeds on their own, no matter how remarkable they are. We are one team.

Our People: We hire for brains and heart. We are industry experts who foster great relationships with colleagues and customers. We value technical knowledge and experience, alongside business insight and people smarts. We nurture both the hard and soft skills of our talent.

Our Leadership: We lead from where we are. We take ownership. We lead from all levels. We value the opportunity to grow, as a business and as people. We hold each other accountable to make the right things happen for maximum performance.

Our promise: Grow with the Best. We grow with the best. We are on the move. As the world's first choice for water solutions, our workplace will continue to evolve and expand, and so will the opportunities. This is a workplace that nourishes talented people. Immerse yourself . . . in Evoqua.

Apply today to join our 4000 professionals around the world as we pursue our purpose: Transforming Water. Enriching Life.

POSITION SUMMARY

The Senior Technical Training specialist leverages their vast water technology knowledge and experience to develop, prepare, implement, and sustain technical educational and training content that will be used to train employees and customers to technical competencies. Target employees include but are not limited to training specialists, field service technicians, field service engineers, field service operations management, and sales professionals.

CORE RESPONSIBILITIES AND TASKS:


  • Recommend and develop formal education and training materials in a variety of styles and formats, including courseware and content; reference materials, job aids, and exercises for training of employees.
  • Produce and deliver technical training and education using full-cycle Instructional System Development (ISD - analyze, design, develop, implement and evaluate)
  • Create quick reference materials, tutorials, user guides, and other informational and checklist materials as requested.
  • Create storyboards, templates and curriculum materials for use in a variety of formats (instructor-led presentations, web-based training, and hard copy documents).
  • Development collaboration with multiple teams including technical support engineering, product management, learning & development, and the internal customers within the divisions.
  • Deploy training via multiple platforms including classroom instructor led, virtual instructor led, hands-on, and self-study on-line education training via a learning management system (LMS).
  • In collaboration with the Business Excellence and Learning & Development teams, verify existing educational and training products meet the company's needs and standards. Update existing educational and training products as needed.
  • Develop core understanding of existing & new products to develop & implement educational and training content
  • Provide Technical subject matter expertise and knowledge related to water purification products, technologies, applications and solutions
  • Conduct field surveillances of work to validate knowledge retention and incorporate lessons learned into continuing training cycle
  • Maintain accurate and detailed training records for program participants
  • Maintain accurate, detailed and accessible technical training content roadmap/matrix listing available content with detail such as target audience for content, type of training deployment, revision status of content, SME, etc.
  • Influence the development and sustainment of the training strategy for the division leveraging their subject matter expertise and experience related to water purification products, technologies, applications and solutions
  • Conducts needs analysis to identify training requirements and recommends training strategy, tools and timelines accordingly

REQUIREMENTS:


  • High School Diploma or equivalent required; Adult learning, training development and facilitation certification preferred
  • Strong knowledge of water purification equipment & systems including the system application, installation & startup, and troubleshooting procedures required (Water Purification defined as: Process Water or Wastewater or a combination of Process Water and Wastewater)
  • 15+ years of experience as a water purification field service technician or field service engineer preferred
  • Demonstrated ability to work collaboratively across divisions, functions and levels
  • Experience creating and delivering educational and training content
  • Knowledge of adult learning and training practices
  • Knowledge of concepts, practices, and procedures of Evoqua (or equivalent) field service
  • Strong organic and inorganic wastewater knowledge
  • Experience creating and delivering educational and training for adult learners utilizing a blended learning path
  • Continuous Improvement experience
  • Solid user of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
  • Hands-on ability to operate and troubleshoot water purification equipment
  • HMI/PLC troubleshooting, program loading, and program modification
  • Programming and calibration of microprocessor-based analyzers
  • Travel may be up to 50%

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Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation or any other category protected by applicable federal, state or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity

EEO is the Law - Poster (PDF)

Evoqua does not accept unsolicited resumes/candidates from search firms.