Posted in General Business 30+ days ago.
Type: Full-Time
Job Description
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Position Overview
As a Resource Support Specialist (RSS), you will be responsible for delivering the optimal technician availability and coverage ensuring successful Installations in a specified region.
You are responsible to act as a liaison between the Vendor Partner/Subcontractor, JSC (Job Site Coordinator) and the IMO (Installation Management Office). As a RSS you are responsible for guidance on key administrative and analytical activities related to technician availability, resource allocation, shift planning, technician scheduling, and project planning. You will provide support to business teams and technicians across the assigned geography in an effort to achieve key metrics, drive consistent operational efficiencies and manage cost while striving to achieve customer installation success. This position is responsible for ensuring alignment with field management for technician and flex labor resource planning. This position may include evening and weekend hours and necessary travel.
You are responsible for
Preferred Qualifications
Why should you join Diebold Nixdorf?
Brightest minds technology and innovation business transformation The people of Diebold Nixdorf are 23,000 teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
-Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
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