POSITION INFORMATION: Responsible for the case management process including admission, assessment/reassessment, service planning, and monitoring of HIV positive patients within the Infectious Diseases Institute.
Essential Duties:
Provides support to cope with chronic or acute illnesses or conditions.
Advises care givers, provides patient education and counseling, and makes referrals for other services.
May also provide care and case management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare
Collects in-depth information about a client's situation and functioning through client interview and other relevant sources to identify individual needs.
Develops a comprehensive case management plan that will address identified needs.
Monitors, and evaluates treatment plans and progress.
Facilitates interdisciplinary approaches.
Monitors staff performance.
Develops and implements action-oriented and time specific case management plans by determining and documenting specific objectives, goals, and actions designed to meet the client's health and human service needs identified through the assessment process.
Organizes, secures, integrates, modifies, and documents the resources necessary to accomplish the goals set forth in the case management plan.
Gathers information and documentation from all relevant sources regarding the case management plan's activities and/or services to determine the plan's effectiveness in reaching desired outcomes and goals.
Modifies or changes the case management plan, as needed.
Measures and analyzes the interventions to determine the outcomes of case management involvement, e.g. clinical, financial, variance, quality/quality of life, client satisfaction.
Performs other duties as needed to successfully fulfill the function of the position.
Education: Bachelor's Degree in Social Work, Psychology, Sociology, or other Health or Human Services related field
Experience: 12 months experience in home and community-based services, case management, or a related healthcare environment
Knowledge, Skills & Abilities:
Knowledge of federal and state laws particularly patient confidentiality
Knowledge of case management fundamentals and the technical/procedural aspects of case management
Must have a high level of organization skills
Ability to resolve issues, applying judgment, critical thinking, and problem solving skills to determine a course of action
Ability to exercise discretion when making decisions and seeks management's advice to determine proper course of action while following established standards
Ability to handle stressful situations, different situations or circumstances, and complete projects in a timely manner