Clinical Operations Director at ABS Kids - CA - Rancho in Rancho Cucamonga, California

Job Description:

ABS Kids is looking for a Clinical Operations Director for our Inland Empire area!  The role of the Clinical Operations Director is to provide direction and leadership to ensure that the operating metrics for the market are met regarding the clinical quality, operational efficiency, and growth of ABA services regionally. 

Responsibilities

What would you do?

• Review and manage operating metrics as determined by the Regional Director. These include but not limited to conversion rate of scheduled direct care hours, adherence to Medically prescribed ABA hours, direct care hours per Behavior Analyst, etc. 


• Works closely with the Recruiting Department to identify needs for Behavior Analysts and Behavior Technicians in the area.  Conducts Behavior Analyst interviews as coordinated by the Recruiting Department.


• Training – Implement and oversee training programs for all clinical staff (Behavior Analysts and Behavior Therapists)


• Coordinate leadership training for Assistant Directors and Behavior Analysts


• Manage provider and client cancellation reports and work with Assistant Directors to manage variance from expectations


• Oversee ABA Clinical Auditing – create analytics to present for executive review 


• Maintain and monitor clinical quality metrics as determined with Regional Director


• Meet with Direct Reports (Assistant Directors) on a weekly basis to discuss the following:
  
  
  
  • Global patient concerns, Resources and needs for additional clinical tools or evaluations, Increasing competencies of clinicians, Protocol and program development tasks, Caseload Utilization evaluations
  
  
  
  


• Coordinate with ABA Intake with the goal of effectively communicating intensity of services, timeline of services, and team structure.


• Coordinate with scheduling team to effectively manage the appropriate assignment of cases, and assigned hours


• Management of Human Resource issues for staff


• Attend Administrative meetings and workgroups


• Community Outreach with referral sources

What do we offer?
 

Compensation and Benefits: 

• Competitive salaried compensation 


• Monthly bonus 


• Comprehensive benefits package including medical, dental, HSA, vision, plus voluntary benefits like short term disability, life, accident, hospital indemnity, critical illness and pet insurance 


• 401(k) plus company match


• Cell phone and laptop stipends 


• CEU stipend


• 3 weeks paid time off 


• 10 paid holidays 


• Referral bonus program 


• Employee discounts and Employee Assistance Program including free legal and financial advice, free counseling support and much more 


• All the tools you need to do your job such as free reinforcement toys and an ABS bag to carry them in between appointments and more 

 

Professional Collaboration: 

• Ongoing meetings with members of an interdisciplinary care team, including BTs, RBTs, BCBAs and Psychologists 

 

Connection and Support: 

• Virtual events with your local colleagues that may include game nights, awards ceremonies and town hall events


• ABS Kids Virtual Office connects you to hundreds of colleagues, professionally and personally, near and far 


• Comprehensive back-end office support – you provide treatment while a dedicated team takes care of your administrative needs including credentialing, billing, intake and more 

Employee Health and Safety

 

In response to COVID-19 ABS Kids has adopted the following work environment initiatives to keep our patients, staff and families safe:

• Online training for incoming team members


• Virtual team meetings


• Providing face masks and hand sanitizer to staff


• Limiting gatherings in ABS Kids centers with segmented physical spaces and social distancing


• Consolidated in-home scheduling minimizing staff / family interactions


• Telehealth for select services when possible

Qualifications

Who are we looking for?

• Minimum of 3 years certified as BCBA 


• Proficient clinical skills


• Positive parent and staff feedback


• Excellent communication and interpersonal skills


• Previous experience in managing others


• Ability to multitask and have a high attention to detail


• Computer literacy skills including Microsoft Office and G-Suite products


• Prior experience with Central Reach is preferred but not required

About our Company 

 

ABS Kids is dedicated to empowering children with autism spectrum disorders and their families to reach their full potential - helping them learn, grow and reach incredible milestones. We take pride in our stellar support for providers, so they can do what they do best – deliver the highest quality ABA Therapy to our patients. Our commitment to quality shows in our BHCOE accreditation and recognition for top 10% in overall services nationally! Visit www.abskids.com to learn more about us. 

  

At ABS Kids we celebrate diversity and we thrive on it for the benefit of our employees and our community. ABS Kids is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

IND3

Salary:

$92,500.00

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