Job Description:

Patient Access Representative - Day Shift (7 a.m. - 3:30 p.m.)

Requisition #: 359230

Location: Howard County General Hospital,

Columbia,
MD 21044


Category: Clerical and Administrative Support

Work Shift: Day Shift

Work Week: Full Time

Weekend Work Required: Yes

Date Posted: May 5, 2021

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

JOB SUMMARY:

The Patient Access Representative is responsible for gathering necessary data, entering appropriate data into computer, ensuring all necessary paperwork is completed and appropriately signed by patient in order to admit patient for inpatient or outpatient services. Timeliness and accuracy of work impact patient care by enabling others to provide direct patient care. Internal contacts outside the work group may be required to resolve problems and to collaborate on work procedures. Continuous contacts occur with external sources and responsibility exists to ensure that satisfaction is maintained. This position is responsible for collecting, verifying and monitoring health information relating to visits. This includes documentation, coding and billing reimbursement to ensure the facility is reimbursed correctly and timely.

EDUCATION & EXPERIENCE:

1. High School Diploma or High School Equivalency Diploma is required


2. A minimum of one (1) year related work experience in a health care setting or two (2) years customer service experience

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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