Program Manager (Sales) Oklahoma City, OK, USA Req #278
Wednesday, May 5, 2021
Centauri Health Solutions provides services to payors and providers in government sponsored healthcare programs, including Medicare Advantage and Medicaid. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, and data-driven solutions. Our services directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1,500 dedicated associates across the U.S. Centauri ranked No. 448 on Inc. Magazine's 2020 Inc. 500 list of the fastest-growing private companies in the U.S.
Program Manager
The Program Manageris a highly disciplined, top performer who will manage the assigned marketing territory and will be responsible for marketing and growing specified outpatient services directly to referring physicians and their office staffs. This position will participate in developing a strategic plan for the hospital's designated OP services. Sales experience preferred. Must live within the Oklahoma City metropolitan territory.
RESPONSIBILITIES
Territory Management
Identify and build relationships with referring physicians, schedulers, and office staff in the primary, secondary, and tertiary service areas, and surrounding communities.
Design and follow a disciplined call route. Make routine cold calls on new physician offices.
Serve as a liaison between the hospital and physician offices to uncover customer needs, concerns, and appreciation. Work with hospital physician liaison(s) to coordinate field activity, market feedback, and follow up tasks.
Manage territory strategically to increase the number of referrals to the facility and drive imaging and other OP volumes. Center call activity and emphasis on physicians or physician groups with significant referral potential.
Routinely monitor and gain information on competition in the outpatient marketplace. Benchmark services against competition.
Marketing Initiatives
Develop and implement marketing strategies and promotional activities including, but not limited to creating promotional materials, planning educational and speaker programs, scheduling lunches and out-of-office time with physicians and office staff, etc.
Work with the hospital's Marketing team to plan and execute marketing efforts, focusing on referring physicians in the hospital's target market.
Identify and research potential areas of growth.
Problem-Solving
Solicit feedback from referring physicians to understand strengths and weaknesses of services from customers' standpoint.
Identify areas for improvement and execute plans to resolve problems.
Work across departments and with various department personnel to complete tasks and resolve issues.
Teamwork
Routinely meet with management, radiology director, other service line Directors, marketing, and radiologists to provide feedback received from customers and market information.
Report on activity level and outcomes of activities and initiatives on a regular basis focusing on volume growth and problem resolution.
Professional Development
Research and stay abreast of news and technological advancements in the field of medical imaging and other designated OP service lines.
QUALIFICATIONS
Bachelor's Degree required
3+ years Sales experience required; 3 years medical or medical device sales experience preferred
Demonstrated bility to build and foster relationships through effective employee, client, and contact interactions
Highly effective organizational and administrative skills
Excellent written and oral communication skills
Existing relationships with physicians/medical offices in the immediate territory preferred
We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities. Other details