Customer Program Manager, Healthcare Marketing at Nvidia Corporation in Santa Clara, California

Job Description:

Are you a person who loves to work in a fast-paced and growing organization? Are you interested in making video games more accessible to more users? At NVIDIA, our employees are passionate about parallel and visual computing. We're united in our quest to transform the way compute servers and applications are used to solve some of the most complex problems in computer science. We need passionate, hard-working and creative people to help us take on some once-in-a-lifetime opportunities.

As a key member of the Customer Program Management Team, we are looking for a Program Management professional who will be responsible for leading customer relations on our Healthcare Marketing team executing programs for some of our most important healthcare partners.

What you'll be doing:

• Define the strategy and tactics for successfully executing healthcare marketing programs.
  
  


• Execute the plan you craft by: scoping the project, identifying and assembling the core support team, formally kicking off the project with customers, developing a joint project timeline, supporting the design-in effort by providing technical collateral/tools, leading engineering design reviews, ensuring the implementation of any customer-required features, driving resolution of any blocking issues/bugs, and ensuring timely customer acceptance and production deployment.
  
  


• Translation of customer requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you. Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role.
  
  


• Clearly and intelligently communicate issue status to external and internal (including executive) teams.
  
  


• Work closely with marketing, finance, legal, product management, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution
  
  


• Effectively coordinate and lead complex program discussions
  
  


• Accurately represent the urgency of issues and raise them (internally and/or externally) as appropriate
  
  


• Regularly communicate program status and key issues to management
  
  


• Develop a close working relationship with healthcare startups and large healthcare providers, customer development teams and use creativity to find solutions to their issues
  
  


• Travel up to 10%
  
  

What we need to see:

• BS/MS Marketing, Business or Healthcare (or equivalent experience)
  
  


• Project Management Professional (PMP) Certification
  
  


• 5+ years in a high-tech or scientific industry with a focus on product marketing and / or program/project management
  
  


• Experience and therefore deep customer savvy born of running significant and complex marketing programs programs, especially with strategic customers
  
  


• Strong technical and marketing savvy; demonstrated ability to effectively communicate marketing concepts to technical and nontechnical professionals
  
  


• Excellent leadership skills across broad and diverse functional teams
  
  


• Strong interpersonal skills
  
  


• Validated history of 5+ years of project/program management of server and software product solutions
  
  


• Strong background and experience working with customers on large marketing or healthcare projects and programs
  
  


• Experience leading global projects
  
  

Ways to stand out from the crowd:

• Marketing / startup experience
  
  


• Comfortable defining and executing complex program schedules with intimate understanding of dependencies, critical paths, key and critical landmarks, and deliverables
  
  


• Consistent record of prioritizing multiple customers and customer programs across worldwide geographies and time zones
  
  

NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression , sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.