Agile Product Management Senior Advisor-Work from home-Express Scripts at Cigna in Portsmouth, New Hampshire

Job Description:

POSITION SUMMARY

The Agile Product Management Senior Advisor is responsible for the initiatives supporting the Specialty Pharmacy Area. This position utilizes technical and operational aptitude and experience to provide business support to Express Scripts Operations to ensure satisfaction with technology products, systems and services in alignment with ESI objectives. Assists with ensuring requirements are clear and actionable and that the execution of approved initiatives drives value in the department. Manages deadlines and ensures overall success of assigned portfolio initiatives from beginning to end.

Primary Functions

• Provide business direction and project management for cross-functional, operational, strategic and/or tactical initiatives in our Specialty Pharmacy area.
  
  


• Coordinate cross-functional team members' activities to ensure that designated projects and relevant tasks are completed on time to support the project team's efforts.
  
  


• Gather and analyze data, develop queries, document necessary requirements, track action items via a project plan, and provide status reports. Ensure proper processes are met and documented by responsible team and business lead.
  
  


• Responsible for timely completion of initiatives and communicating with leadership on roadblocks and changing priorities.
  
  


• Optimize results within acceptable product scope and time constraints. Partner with cross-functional project teams to assess status, support escalated issues as they arise and drive the resolution of product impediments.
  
  


• Assist in the establishment of the strategic direction and product roadmap.
  
  


• Act as liaison between business and technology to execute portfolio level initiatives, resolve issues, monitor KPI results and provide leadership status updates.
  
  


• Accountable for completing financial analysis with resource management partner and tracking savings/margin/benefit with leadership.
  
  


• Understanding of trends and metrics associated with your product/capability area.
  
  


• Leverage data to come up with new opportunities for product improvement.
  
  


• Work with business and technology partners to understand our customers' needs to meet business objectives and to improve customer satisfaction/NPS.
  
  


• Partner with technology and analytics teams to develop new data sources for KPI's currently not in place.
  
  


• Lead large/complex technology projects in our Specialty Pharmacy area and assist others in gathering and documenting requirements.
  
  

Key Qualifications

• Bachelor's degree in technology; MBA preferred
  
  


• 5-8+ years relevant experience; i.e., Business analysis, Product Management , technology development and/or Solution architecture.
  
  


• Experience in Agile tools (Jira, Rally) and Business Process Modeling tools
  
  


• Experience in Pharmacy area including retail and home delivery pharmacy processing is preferred.
  
  


• Experience working in an agile environment.
  
  


• Ability to successfully analyze and deliver complex cross functional features and capabilities.
  
  


• Strong business and organizational skills
  
  


• Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines.
  
  


• Excellent technical, analytical, presentation skills and communication skills required.
  
  


• Ability to effectively operate within a fast pace, dynamic organization
  
  


• Ability to influence and build strong relationship across the organization
  
  


• Proven ability to work in a team environment
  
  

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.